Dynamic bartender and server with a proven track record in customer service and cocktail innovation. Known for strong multitasking abilities and effective teamwork, enhancing guest experiences and building lasting client relationships.
Work History
Bartender
11 Years 6 Months
Kan Pai | 03.2015 - 09.2026
Trained new bartenders on mixing techniques and customer service standards to ensure consistency.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Created innovative cocktail recipes to enhance drink menu and attract diverse clientele.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
11 Years 6 Months
Kan Pai | 03.2015 - 09.2026
Provided exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
Maintained knowledge of menu items, enabling informed recommendations to enhance dining experiences.
Coordinated with kitchen staff to ensure timely and accurate order delivery during high-volume periods.
Trained new servers on restaurant procedures and best practices to promote efficiency and team collaboration.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Special Education Paraprofessional
1 Year 9 Months
Panama-Buena Vista Union School District | 08.2024 - 05.2026
Collaborated with special education teachers to implement individualized education plans (IEPs).
Implemented behavior management strategies to promote a positive learning environment.
Assisted in adapting learning materials to meet diverse student needs and preferences.
Monitored student progress and reported observations to support instructional adjustments.
Supported students with disabilities in daily academic activities and social interactions.
Facilitated communication between students, teachers, and parents regarding student achievements and challenges.
Contributed to team meetings focused on enhancing educational strategies for special needs students.
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.