Taylor Charles
Louisville,KY
Summary
Focused supervisor with a history of experience in customer service and animal care. Able to delegate, mediate, and manage with confidence. Excells in a number of areas and able to adapt to a wide array of responsibilities. A down-to-earth personality but has no trouble thinking outside the box. Eager to learn and grow through success and failure alike.
Overview
4
4
years of professional experience
Work History
Supervisor
Feeders Pet Supply
La Grange, KY
07.2022 - Current
- Oversaw animal care, including but not limited to: researching & organizing animal diets and schedules, managing supplies & live orders.
- Took charge of manufacturer order check-ins and some daily paperwork. Handled money daily and accurately.
- Managed a team with a straightforward, assertive & amicable attitude. Most often oversaw closing shifts and prepared the store for precise opening conditions.
- Worked with customers face-to-face from cashier work to complex issues with no correct answer. Focused on treating all customers with respect and with politeness without fail.
- Earned self-management skills through raw trial and error, became able to depend on myself but also delegate responsibilities with ease.
Restaurant Team Member
Burger King
La Grange, KY
06.2020 - 05.2021
- Cleaned counters and common areas to minimize spread of germs.
- Assisted at drive-thru window by swiftly handling cash and credit card transactions.
- Operated cash register, collected payments and provided accurate change.
- Promptly reported complaints to manager for quick, efficient resolution.
- Quickly and efficiently processed. payments and made accurate change.
- Worked directly with customers at register, counter, and phone, and remained professional, friendly, and personable.
General Veterinary Assistant
La Grange Animal Hospital
La Grange, KY
2019 - 2019
- Identified changes in health during dog walking and reported immediately to a higher up.
- Routinely walked all dogs within the hospital.
- Cleaned kennels and any messes that were noticed.
- Double-checked that every animal had been fed, watered, let out, and confirmed were safe until next shift.
- Cleaned in and outside of the building, from messes made by pets to trash pickup.
Restaurant Team Member
Burger King
La Grange, KY
2017 - 2019
- Cleaned counters and common areas to minimize spread of germs.
- Assisted at drive-thru window by swiftly handling cash and credit card transactions.
- Operated cash register, collected payments and provided accurate change.
- Promptly reported complaints to manager for quick, efficient resolution.
- Quickly and efficiently processed. payments and made accurate change.
- Worked directly with customers at register, counter, and phone, and remained professional, friendly, and personable.
Education
Exploratory Studies
University of Cincinnati
Cincinnati, OHStudio Arts
Eastern Kentucky University
Richmond, KYSkills
- Guest experience, high-volume customer management
- Training & staff management
- Inventory oversight
- Diverse live animal experience
- Animal restraint & handling
- Nutritious feeding & scheduling management
Accomplishments
International Youth Silent Film Festival, Nominee (2019)
Lead Actor and Editor.
Redford Theater, Detroit, Michigan.
Pieces of Us, Vol. 2 (2019)
Scriptwriter and Actor.
Script Club, Oldham County High School.
Spectrum Art & Literature Magazine (2018 – 2019)
Member, Editor, and Contributor.
Oldham County High School.
Spectrum Art & Literature Magazine (2016 – 2017)
Member and Contributor.
Oldham County High School.
Oldham County High School Symphonic Band 1 & 2 (2015 – 2018)
Flute and Bassoon, Sym. Band 2 (2015-2017). Flute, Sym. Band 1 (2017-2018).
Distinguished Solos, Flute (2013 – 2018)
Solos and Ensembles.
(Held at) North Oldham High School.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
Feeders Pet Supply
07.2022 - Current
Restaurant Team Member
Burger King
06.2020 - 05.2021
Exploratory Studies
University of Cincinnati
Studio Arts
Eastern Kentucky University
General Veterinary Assistant
La Grange Animal Hospital
2019 - 2019
Restaurant Team Member
Burger King
2017 - 2019
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