Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
OfficeManager
Taylor Charles

Taylor Charles

Louisville,KY

Summary

Focused supervisor with a history of experience in customer service and animal care. Able to delegate, mediate, and manage with confidence. Excells in a number of areas and able to adapt to a wide array of responsibilities. A down-to-earth personality but has no trouble thinking outside the box. Eager to learn and grow through success and failure alike.

Overview

4
4
years of professional experience

Work History

Supervisor

Feeders Pet Supply
La Grange , KY
2022.07 - Current
  • Oversaw animal care, including but not limited to: researching & organizing animal diets and schedules, managing supplies & live orders.
  • Took charge of manufacturer order check-ins and some daily paperwork. Handled money daily and accurately.
  • Managed a team with a straightforward, assertive & amicable attitude. Most often oversaw closing shifts and prepared the store for precise opening conditions.
  • Worked with customers face-to-face from cashier work to complex issues with no correct answer. Focused on treating all customers with respect and with politeness without fail.
  • Earned self-management skills through raw trial and error, became able to depend on myself but also delegate responsibilities with ease.

Restaurant Team Member

Burger King
La Grange , KY
2020.06 - 2021.05
  • Cleaned counters and common areas to minimize spread of germs.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Operated cash register, collected payments and provided accurate change.
  • Promptly reported complaints to manager for quick, efficient resolution.
  • Quickly and efficiently processed. payments and made accurate change.
  • Worked directly with customers at register, counter, and phone, and remained professional, friendly, and personable.

General Veterinary Assistant

La Grange Animal Hospital
La Grange , KY
2019 - 2019
  • Identified changes in health during dog walking and reported immediately to a higher up.
  • Routinely walked all dogs within the hospital.
  • Cleaned kennels and any messes that were noticed.
  • Double-checked that every animal had been fed, watered, let out, and confirmed were safe until next shift.
  • Cleaned in and outside of the building, from messes made by pets to trash pickup.

Restaurant Team Member

Burger King
La Grange , KY
2017 - 2019
  • Cleaned counters and common areas to minimize spread of germs.
  • Assisted at drive-thru window by swiftly handling cash and credit card transactions.
  • Operated cash register, collected payments and provided accurate change.
  • Promptly reported complaints to manager for quick, efficient resolution.
  • Quickly and efficiently processed. payments and made accurate change.
  • Worked directly with customers at register, counter, and phone, and remained professional, friendly, and personable.

Education

Exploratory Studies

University of Cincinnati
Cincinnati, OH

Studio Arts

Eastern Kentucky University
Richmond, KY

Skills

  • Guest experience, high-volume customer management
  • Training & staff management
  • Inventory oversight
  • Diverse live animal experience
  • Animal restraint & handling
  • Nutritious feeding & scheduling management

Accomplishments

International Youth Silent Film Festival, Nominee (2019)

Lead Actor and Editor.

Redford Theater, Detroit, Michigan.

Pieces of Us, Vol. 2 (2019)

Scriptwriter and Actor.

Script Club, Oldham County High School.

Spectrum Art & Literature Magazine (2018 – 2019)

Member, Editor, and Contributor.

Oldham County High School.

Spectrum Art & Literature Magazine (2016 – 2017)

Member and Contributor.

Oldham County High School.

Oldham County High School Symphonic Band 1 & 2 (2015 – 2018)

Flute and Bassoon, Sym. Band 2 (2015-2017). Flute, Sym. Band 1 (2017-2018).

Distinguished Solos, Flute (2013 – 2018)

Solos and Ensembles.

(Held at) North Oldham High School.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor

Feeders Pet Supply
2022.07 - Current

Restaurant Team Member

Burger King
2020.06 - 2021.05

Exploratory Studies

University of Cincinnati

Studio Arts

Eastern Kentucky University

General Veterinary Assistant

La Grange Animal Hospital
2019 - 2019

Restaurant Team Member

Burger King
2017 - 2019
Taylor Charles