Taylor Christian
Byram ,MS
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer relations and merchandise stocking. Proven ability to enhance team performance through effective delegation and training. Strong problem-solving skills complemented by a commitment to workplace safety, ensuring a productive and compliant environment.
Overview
6
6
years of professional experience
Work History
Server
Chili’s Bar And Grill
Madison, MS
11.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new team members on restaurant procedures and service standards.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Managed cash register operations, processing transactions efficiently and accurately.
- Implemented upselling techniques to increase sales of menu items and beverages.
- Resolved customer complaints professionally, ensuring satisfaction and repeat visits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Stock 1 Associate
Walmart
Byram, MS
10.2024 - 01.2026
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Crew Member
Wendy's
Byram, MS
12.2023 - 09.2024
- Exercised composure under pressure and in escalated customer service scenarios.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Sales Associate
Dollar General
Crystal Springs, MS
06.2023 - 09.2023
- Addressed challenging customer concerns adeptly, maintaining adherence to company policies.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Shift Manager
Sonics Drive In
Crystal Springs, MS
06.2020 - 08.2023
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Education
High School Diploma -
Crystal Springs High School
Crystal Springs, MS05.2022
Skills
- Merchandise stocking
- Workplace safety
- Customer relationships
- Product restocking
- Heavy lifting
- Shelving of products
- Storage organization
- Cleaning procedures
Timeline
Server
Chili’s Bar And Grill
11.2025 - Current
Stock 1 Associate
Walmart
10.2024 - 01.2026
Crew Member
Wendy's
12.2023 - 09.2024
Sales Associate
Dollar General
06.2023 - 09.2023
Shift Manager
Sonics Drive In
06.2020 - 08.2023
High School Diploma -
Crystal Springs High School