Taylor Clark
Store Manager
Friday Harbor,WA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
It is my belief that success stems from a positive culture, which has been my primary focus through my career.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
Valmark Inc DBA King's Market
Friday Harbor, WA
04.2016 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised guests at front counter, answering questions regarding products.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Analyzed and interpreted store trends to facilitate planning.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Grocery Manager
Valmark Inc DBA King's Market
Friday Harbor, WA
01.2015 - 04.2016
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Devised processes to boost long-term business success and increase profit levels.
Closing Manager
Valmark Inc DBA King's Market
Friday Harbor, WA
01.2010 - 12.2014
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
Education
High School Diploma -
Squalicum High School
Bellingham, WA 08.1996 - 06.2000
Skills
Order management
Relationship building and management
Team leadership and coaching
Merchandising
Training and mentoring
Store displays
Operations
Hourly shift management
Personnel development
Strategic thinker
Customer Response
Additional Information
23 years of customer service experience.
17 years of management experience.
Store Manager training.
Timeline
Store Manager
Valmark Inc DBA King's Market
04.2016 - Current
Grocery Manager
Valmark Inc DBA King's Market
01.2015 - 04.2016
Closing Manager
Valmark Inc DBA King's Market
01.2010 - 12.2014
High School Diploma -
Squalicum High School
08.1996 - 06.2000