Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Switchboard Receptionist
Hazard Community And Technical College
08.2023 - 03.2024
Maintained detailed records of incoming calls, messages, and visitor logs, ensuring accurate documentation for future reference.
Assisted in streamlining office operations by accurately directing calls to the correct personnel.
Continuously updated knowledge of departmental functions, staying informed on any changes in personnel or procedures affecting call routing.
Supported office organization efforts with thorough message-taking and prompt delivery to recipients.
Improved customer satisfaction with timely problem resolution and accurate call transfers.
Upheld a positive workplace environment while maintaining professionalism in all interactions with both internal staff and external callers or visitors.