Taylor Clement
Lancaster,PA
Summary
Dynamic sales professional with a proven track record excelling in customer relationship building and upselling strategies. Adept at achieving sales targets through effective negotiation and interpersonal communication skills, consistently enhancing customer satisfaction and driving revenue growth. Recognized for goal-oriented performance and exceptional problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Representative
Ashley Furniture Homestore
Lancaster
07.2025 - Current
- Cultivated lasting relationships with customers to support sales growth.
- Applied upselling and cross-selling strategies to enhance revenue streams.
- Initiated contact with leads to improve sales outcomes.
- Achieved successful negotiations and closed sales transactions.
- Provided a welcoming environment by leveraging personal interaction skills.
- Focused on goal achievement by consistently meeting monthly objectives.
- Demonstrated extensive knowledge of furniture products, emphasizing features and pricing.
Sales Representative
DSI Systems Inc.
Lancaster, PA
03.2025 - 07.2025
- Sold AT&T phones, services, and data plans to new and existing customers.
- Processed phone upgrades efficiently to enhance customer satisfaction.
- Conducted in-person sales, demonstrating confidence in pitching promotions.
- Maintained professional demeanor and appearance while interacting with clients.
- Handled sensitive customer information with discretion and care.
- Executed in-person cold-calling to generate new business opportunities.
- Embraced rejection with an outgoing attitude to achieve sales targets.
Flooring Sales Specialist
Lowes Home Improvment
11.2024 - 01.2025
- Help customers understand the different types of flooring, their features, benefits, and suitability for various projects.
- Help customers determine the right products and quantities for their projects, including measuring, estimating, and providing project design assistance.
- Inform customers about Lowe's products, services, and promotions, including installation, delivery, and financing options.
- Complete customer sales orders, handle payments, and ensure accurate order processing.
- Ensure customer satisfaction by following up on orders and projects, addressing any concerns, and building relationships.
- Monitor inventory stock levels of flooring products
Sales Representative
Tmoblie
02.2024 - 09.2024
- Selling and promoting T-mobile products and services
- Educating customers
- Resolving issues, addressing questions, concerns, and complaints
- Ensuring good customer service
- Maintaining store operations and meeting sales goals
- Build rapport by building strong relationships with customers
- Upsell by offering other products and fir customers needs
Cashier
Target
06.2023 - 08.2023
- Communicating and interacting with guests to build an welcoming guest experience
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
- Adapting to different guest interactions and situations
- Promoting and engaging around various benefits, offerings and services
- When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
- Make the guest aware of current promos. store activities and events.
- Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Cashier
Whole Foods Market Inc
10.2020 - 05.2021
- Shopped the store for customer orders placed online
- Communicated with customers for order changes due to availability and preferences
- Bagged and prepared groceries for delivery drivers
- Assisted customers with questions on products and where to find them in the store
- Greeted customers
- Cross-trained in multiple departments, including meat department, bakery, customer service, register, etc
Housekeeping Manager
Holiday Inn Express Hotel
09.2020 - 10.2020
- Scheduled other housekeeper shifts and managed their duties
- Inspected rooms cleaned by staff prior to approving for next guest
- Stocked maid’s cart with toiletries, cleaning supplies & sheets
- Striped rooms bare of dirty linens and trash
- Thoroughly cleaned rooms, paying attention to any small details that could potentially create an unsanitary or unsatisfactory stay for the next guest
- Carried and pushed heavy amounts of trash and dirty linens to be thrown away or washed
- Worked with front desk to respond promptly to all guest requests.
- Increased room readiness rates through close monitoring of room status reports and effective communication with front desk personnel.
Housekeeper
Eden Resort & Suites
04.2019 - 08.2020
- Trained new hires
- Worked in a fast-paced environment
- Cleaned typically 10 rooms during my 5 to 8-hour work shift, ranging from suites with several bedrooms to single rooms with 1 bed.
- Stocked maid’s cart with toiletries, cleaning supplies & sheets
- Striped rooms bare of dirty linens and trash
- Thoroughly cleaned each room, paying attention to any small details that could potentially create an unsanitary or unsatisfactory stay for the next guest
- Carried and pushed heavy amounts of trash and dirty linens to be thrown away or washed
Education
Real Estate License - Real Estate
Realestateu
OnlineSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Goal oriented
- Outgoing personality
- Verbal/written communication
- Sales strategies
- Meeting deadlines
- Upselling
- Negotiation tactics
Timeline
Sales Representative
Ashley Furniture Homestore
07.2025 - Current
Sales Representative
DSI Systems Inc.
03.2025 - 07.2025
Flooring Sales Specialist
Lowes Home Improvment
11.2024 - 01.2025
Sales Representative
Tmoblie
02.2024 - 09.2024
Cashier
Target
06.2023 - 08.2023
Cashier
Whole Foods Market Inc
10.2020 - 05.2021
Housekeeping Manager
Holiday Inn Express Hotel
09.2020 - 10.2020
Housekeeper
Eden Resort & Suites
04.2019 - 08.2020
Real Estate License - Real Estate
Realestateu