Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Connie

Rocky Mount,NC

Summary

Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.

Overview

8
8
years of professional experience

Work History

Bank Teller

Providence Bank
Nashville, NC
09.2023 - Current
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Performed cash handling duties including counting currency, coins and checks.
  • Responded and assisted customers with account inquiries and updates.
  • Entered transactions into computer and issued customer receipts.
  • Welcomed customers and offered pleasant service during entire transaction.

Dog Groomer & Kennel Assistant

Paws Inn
Rocky Mount, NC
10.2022 - 09.2023
  • Bathed and dried dogs of all sizes, breeds, and temperaments.
  • Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
  • Handled cash transactions accurately when accepting payment from customers.
  • Developed positive relationships with clients to ensure repeat business opportunities.
  • Provided customers with information on proper dog grooming techniques and pet health care advice.
  • Maintained cleanliness of work areas by sanitizing equipment after each use.
  • Scheduled appointments for clients using online software programs.
  • Kept detailed records of services performed for each animal client.
  • Advised customers on appropriate shampoos, conditioners, colognes, and other products for their pets' needs.
  • Assisted in resolving any customer complaints or concerns efficiently and professionally.
  • Ensured safety of animals at all times by following established safety protocols.

Receptionist

Head II Toe Salon and Spa
Rocky Mount, NC
05.2019 - 08.2019

  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted with special projects assigned by management when required.

Veterinary Assistant

Hicks Animal Clinic
Rocky Mount, NC
05.2016 - 08.2017
  • Cleaned and sterilized exam rooms between appointments.
  • Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
  • Recorded patient food and water intake and output levels on a daily basis.
  • Dispensed medications orally or topically as directed by veterinarian.
  • Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
  • Ensured that cages were kept clean at all times.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.

Education

Bachelor of Arts - Psychology

Meredith College
Raleigh, NC
12.2022

Skills

  • Cash Counting
  • Financial Transactions
  • Customer Needs Assessment
  • Money Transfer Systems

Timeline

Bank Teller

Providence Bank
09.2023 - Current

Dog Groomer & Kennel Assistant

Paws Inn
10.2022 - 09.2023

Receptionist

Head II Toe Salon and Spa
05.2019 - 08.2019

Veterinary Assistant

Hicks Animal Clinic
05.2016 - 08.2017

Bachelor of Arts - Psychology

Meredith College

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Taylor Connie