Taylor Cooper
Livingston,NJ
Summary
Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Proliance Center - The Office Of Dr. Mike
Boca Raton, FL
01.2023 - 01.2024
- Managed providers' calendars, scheduling patient appointments, and procedures.
- Conducted patient intake interviews to collect medical information and insurance details.
- Scheduled and confirmed patient appointments and consultations.
- Ensured all patient medical records were up to date in the Electronic Medical Record system.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Documented and responded to incoming correspondences to address questions.
Baking Assistant
Crowley Cupcakes
Madison, NJ
10.2021 - 03.2022
- Improved bakery efficiency by assisting in the preparation of dough, fillings, and other baking components.
- Ensured proper storage conditions for perishable items, preventing spoilage, and maintaining the freshness of products.
- Demonstrated adaptability by quickly learning new recipes and baking techniques; upheld product quality standards by meticulously following recipe instructions.
- Collaborated with team members to execute large catering orders, ensuring timely delivery and customer satisfaction.
- Monitored counter and display inventory, and replaced stock when necessary for maximum sales.
- Collected payments accurately with cash, debit and credit card, using Point of Sale to process transactions.
Front Desk Associate
Equinox Fitness
Aventura, FL
10.2019 - 03.2020
- Organized the front desk area to maintain a professional and welcoming appearance.
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest issues effectively in a timely manner, ensuring a positive customer experience.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and membership details and modifications.
- Kept member payment accounts in balance, and ran monthly reports to verify totals.
FOH Team Member
DeliciousRaw Kitchen & Juice Bar
Aventura, FL
09.2019 - 03.2020
- Adhered strictly to hygiene protocols while preparing meals or drinks.
- Answered customers' questions, recommended items, and recorded order information.
- Established a welcoming atmosphere by greeting each customer warmly.
- Handled cash, credit, and debit card transactions, balancing the register at the beginning and end of each shift.
- Performed opening and closing duties, ensuring dining and food preparation areas were prepared for seamless transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality; Enhanced customer satisfaction by promptly attending to their needs.
Education
Bachelor of Arts - Communications And Media
Lynn University
Boca Raton, FL05-2025
High School Diploma -
Dr. Michael M. Krop Senior High School
Miami, FL05-2019
Skills
- Customer service
- Organization, Detail-orientation
- Data entry and analysis
- Computer proficiency
- Documentation and record-keeping
- Written and verbal communication
Timeline
Administrative Assistant
Proliance Center - The Office Of Dr. Mike
01.2023 - 01.2024
Baking Assistant
Crowley Cupcakes
10.2021 - 03.2022
Front Desk Associate
Equinox Fitness
10.2019 - 03.2020
FOH Team Member
DeliciousRaw Kitchen & Juice Bar
09.2019 - 03.2020
Bachelor of Arts - Communications And Media
Lynn University
High School Diploma -
Dr. Michael M. Krop Senior High School
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