Taylor Cornman
Indiana,PA
Summary
Results-oriented professional with over 6 years of experience in retail management. Skilled in problem-solving, cash handling, and building customer relationships. Committed to fostering a collaborative team environment that drives sales and enhances customer satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Bath and Body Works, Limited Brands
Indiana, PA
08.2019 - Current
- Supervised daily store operations, ensuring compliance with corporate policies and procedures.
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Built genuine connections with customers through demonstrating products and giving relevant recommendations based on needs.
CAP 1 Stocker
Walmart
Indiana, PA
09.2017 - 12.2017
- Stocked merchandise efficiently to maintain optimal inventory levels and ensure product availability.
- Organized sales floor displays to enhance customer experience and promote seasonal items.
- Collaborated with team members to streamline restocking processes and improve workflow efficiency.
- Monitored stock levels and reported discrepancies to support accurate inventory management.
- Implemented best practices for backroom organization, improving overall storage space utilization.
Supervisor
Bath and Body Works, Limited Brands
Indiana, PA
03.2014 - 08.2017
- Supervised daily operations to ensure team efficiency and adherence to corporate standards.
- Trained and mentored staff on product knowledge and customer engagement techniques.
- Managed inventory control, ensuring accurate stock levels and timely replenishment of products.
- Resolved customer inquiries and complaints, enhancing overall customer satisfaction rates.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
High School Diploma -
Marion Center Area School District
Marion CenterSkills
- Cash handling and auditing
- Store opening and closing procedures
- Problem-solving
- Customer experience
- Customer service and engagement
- Building customer relationships
- Hiring and training
- POS systems operations
- Upselling and cross selling
- Mentoring and coaching
- Display setup
- Sales expertise
- Sales techniques
- Operations oversight
Timeline
Assistant Store Manager
Bath and Body Works, Limited Brands
08.2019 - Current
CAP 1 Stocker
Walmart
09.2017 - 12.2017
Supervisor
Bath and Body Works, Limited Brands
03.2014 - 08.2017
High School Diploma -
Marion Center Area School District