Taylor Cox
Spring Hill
Summary
Motivated and detail-orientated student pursing a degree in healthcare administration with the interest in patient services, healthcare operations, and organizational management. Skilled in communication, customer service, problem-solving, and working in fast paced environments. Eager to apply my continuing academic knowledge to support healthcare organizations in delivering high-quality patient care. Committed to professional growth and contributing to the success of healthcare teams while continuing to build my career and knowledge of healthcare administration.
Overview
9
9
years of professional experience
Work History
Manager
Famous Sals Pizza and Italian Eatery
Hudson, FL
03.2017 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved customer inquiries and complaints promptly, enhancing overall service quality.
- Completed cash and credit card transactions accurately using POS software.
Chiropractic Assistant
Congress Chiropractic Clinic
New Port Richey, FL
03.2023 - 02.2024
- Assisted in patient intake processes and ensured accurate record keeping.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Managed scheduling for appointments, optimizing clinic workflow efficiency.
- Coordinated with chiropractic team to support treatment protocols and patient care.
Ophthalmic Medical Technician
Pearl Vision
Lutz, FL
12.2021 - 04.2022
- Conducted comprehensive patient eye exams, ensuring accurate assessment of visual acuity and ocular health.
- Assisted in the administration of diagnostic tests, including visual field testing and tonometry.
- Facilitated timely referrals to specialists when necessary for appropriate treatment of complex ocular conditions.
- Managed scheduling for patients
- Ran insurance and submitted claims
Education
High School Diploma -
Anclote High School
Holiday, FLSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Goal setting
- Relationship building
Timeline
Chiropractic Assistant
Congress Chiropractic Clinic
03.2023 - 02.2024
Ophthalmic Medical Technician
Pearl Vision
12.2021 - 04.2022
Manager
Famous Sals Pizza and Italian Eatery
03.2017 - Current
High School Diploma -
Anclote High School