Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Shift Support
Chick-fil-A
Easley, South Carolina
2025.08 - Current
Supervised team members during shifts to ensure efficient operations.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Resolved customer issues promptly to maintain satisfaction levels.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Shift Leader
Chick-fil-A
Covington, GA
2020.06 - 2025.04
Delivered exceptional customer service in fast-paced restaurant environment, contributing to guest satisfaction.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Fostered a welcoming atmosphere for all arriving guests to promote positive customer interactions and enhance the ordering experience.
Trained staff on job duties and safety protocols to enhance operational readiness.
Front Desk Agent
Home2 Suites By Hilton
Greenville, SC
2025.04 - 2025.08
Greeted guests warmly and processed check-ins and check-outs efficiently.
Managed room reservations using hotel management software to ensure accuracy.
Coordinated with housekeeping to maintain room availability and cleanliness standards.
Addressed guest complaints promptly, ensuring satisfaction through effective communication.
Behavioral Support Specialist Shift Leader at Hova Underwood Children's HomeBehavioral Support Specialist Shift Leader at Hova Underwood Children's Home
Shift Manager | Operations Support | Social Media Coordinator | Barista at Burnt Bean Coffee Co.Shift Manager | Operations Support | Social Media Coordinator | Barista at Burnt Bean Coffee Co.