Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor De La Fuente

Springfield,IL

Summary

Experienced Project Coordinator with a background in managing complex projects across various industries. Possess strong leadership skills, adept at coordinating cross-functional teams and effectively communicating project goals to ensure seamless execution. Known for problem-solving abilities and strategic planning expertise to drive project success. Have contributed positively by improving workflow processes and meeting objectives on time in previous roles.

Overview

16
16
years of professional experience

Work History

Health Equity Project Coordinator

ILLINOIS DEPARTMENT OF PUBLIC HEALTH
Springfield, IL
12.2024 - Current
  • Develop and manage special projects, including planning and organizing meetings, and conferences.
  • Create presentation slides, talking points, fact sheets, and reports; conduct oral presentations to diverse audiences.
  • Evaluate and recommend procedures, and performance standards for continuous improvement of project functions.
  • Utilize established scientific and technical methods to compile, analyze, and disseminate content to internal and external stakeholders.
  • Oversee budgeting, procurement, and accounting for all project-related expenditures and activities.
  • Collaborate independently and with teams to enhance project outcomes and efficiency.
  • Engage in additional duties as assigned to support overall health equity initiatives.
  • Created and maintained relationships with key stakeholders.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Developed and implemented strategies to increase executive efficiency.
  • Coordinated cross-functional teams to deliver high quality results within tight timelines.
  • Established relationships with key partners and vendors to ensure successful project outcomes.

Comprehensive Cancer Control Program Coordinator

ILLINOIS DEPARTMENT OF PUBLIC HEALTH
Springfield, IL
11.2023 - 12.2024
  • Plans, organizes, and facilitates the formation of cancer work groups, and provides program information.
  • Serves as a consultant to the Illinois Cancer Partnership (ICP) coalition work groups, consisting of organizations and individuals in the cancer arena.
  • Develops, monitors, and tracks priorities, goals, and objectives for cancer prevention, screening, early detection, diagnosis, treatment, and survivorship.
  • Cooperates extensively with partner organizations to raise awareness of the Illinois Comprehensive Cancer Control Program (ICCCP).
  • Encourages conference partners and others to address ICCCP, and includes ICCCP leaders in planning and notifying partnering agencies of opportunities to present ICCCP efforts at workshops, conferences, newsletters, and other publications.
  • Develops new collaborative relationships with organizations for cancer prevention and control.
  • Develops and maintains successful collaboration with agencies, outside partners, and the ICP work groups, having experience with cancer prevention and control.
  • Controls and evaluates the operation of meetings and conference calls by assisting in the development and administration of evaluation tools, such as questionnaires, and telephone interviews.
  • Plans for the efficient utilization of program resources and public relations.
  • Prepares reports and narrative information on projects and activities, develops fact sheets, and brochures.
  • Writes reports and narratives on the activities of the ICP work groups, the Illinois Comprehensive Cancer Control Plan, and other planned activities.
  • Completes management studies related to cancer for distribution to local health departments, conferences, and other related groups.
  • Plans and implements supportive administrative functions, including fiscal management, grants management, and program development.
  • Implements strategies for the successful staffing of outcome-focused committees and workgroups.
  • Analyzes administrative problems and adopts an effective course of action.
  • Performs other duties as assigned or required, which are reasonable within the scope of those enumerated above.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created and maintained relationships with key stakeholders.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Organized and facilitated regular meetings with senior management teams.
  • Created reports summarizing progress against organizational goals and objectives.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Identified needs of customers promptly and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Analyzed data to assess program impact and to guide strategic planning.
  • Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
  • Developed and maintained budgets for various programs, optimizing resource allocation.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Organized special events related to the promotion or awareness of the program's mission or purpose.
  • Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.

Accountant

ILLINOIS DEPARTMENT OF PUBLIC HEALTH
Springfield, IL
09.2022 - 10.2023
  • Performs professional accounting work, maintaining a complex, complete set of electronic general accounting records by program and funding source for OWH programs.
  • Determines the applicable funding source.
  • Verifies the availability of funds within the allocation.
  • Prepares vendor invoices for payment and enters them into the accounting system.
  • Prints approved vouchers and submits them with proper backup and signatures to the Office of Finance and Administration.
  • Maintains files of division copies of vouchers and backup materials.
  • Maintains and updates OWH trackers to reflect payments processed, and pending.
  • Conducts research, analyzes, and maintains accurate and complete records for the department.
  • Reviews and processes travel vouchers in compliance with the rules and regulations imposed by the Travel Control Board and agency policies.
  • Tracks the payment status for vendors, grantees, and governmental partners on a monthly or quarterly basis.
  • Updates programs and vendors, upon request, on payment status.
  • Monitors, researches, and reconciles accounts to ensure accurate payment activity.
  • Prepares monthly and yearly financial reports.
  • Extracts financial data from the Department's accounting system.
  • Adjusts outputs to reflect in-transit transactions, and incorporates data into various reports to satisfy routine and special requests.
  • Summarizes obligations, expenditures, and available balances by project and fund.
  • Reconciles accounting records to the Department’s accounting system expenditure report.
  • Verifies that all expenditures and obligations have been posted to the proper appropriation account and project.
  • Works with the Office of Finance and Administration to correct all errors.
  • Reviews grantees' budgets and provides budget and reimbursement training.
  • Reviews budget line-item transfers and updates the budget trackers.
  • Assists the Fiscal Manager and Accountant Supervisor with the research and preparation of responses to internal and external audit requests.
  • Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
  • Minimized internal accounting department backlogs by updating accounts and generating reports.
  • Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Designed internal control policies to improve audit scores.

Managerial Assistant I

ILLINOIS SECRETARY OF STATE
Springfield, IL
05.2022 - 09.2022
  • Receives, reviews, approves, and/or denies the request for LOAs in accordance with the provisions of the federal FMLA; communicates with management staff, legal counsel, medical facilities, physicians, clinics, and other medical professionals to obtain information necessary for the proper completion of documents; uses own judgment in the approval and/or denial of FMLA leave requests.
  • Receives, reviews, and processes requests for LOA not covered by FMLA; determines if submitted documentation is in compliance with policies, rules, labor law, and collective bargaining agreements; contacts employees and/or medical practitioners to obtain necessary information for the approval of leave requests; composes correspondence, and adjusts form letters as necessary for such matters as approval notifications, reminders of leave expiration, letters regarding permanent disability, and requests for employee action.
  • Conducts studies and investigations involving sensitive or confidential subject matter related to leave of absence actions, policies, or programs; prepares recommendations resulting from such studies, and submits them to management.
  • Responds to inquiries from other department staff, employees, management, and personnel liaisons on the application of the Department of Personnel rules, Merit Employment Code, and policies and procedures governing the transaction process in regard to LOAs and FMLA.
  • Participates in special projects, which may include, but are not limited to, conducting studies to determine revisions or status changes for LOA and FMLA.
  • Compares employees’ LOA usage to the approved FMLA usage, verifies that the employee has not utilized more than the allotted time in the approval, and contacts the department to advise if the employee needs recertification, if necessary.
  • Serves as a backup to the Worker’s Compensation coordinator, handling worker compensation claims, filing medical and financial documentation, and coordinating claims with Central Management Services Risk Management.
  • Developed and implemented filing systems to ensure efficient record keeping.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Personnel Associate

ILLINOIS SECRETARY OF STATE
Springfield, IL
02.2021 - 05.2022
  • Reviews, processes, approves, or rejects routine documents and forms in accordance with established policies and procedures, where the application of laws, rules, regulations, policies, and collective bargaining agreements is established and well-defined.
  • Gathers and compiles information for use by professional and management staff in such areas as grievance meetings/hearings, arbitration proceedings, Merit Commission hearings, litigation, classification and wage studies, contract negotiations, item analysis for examination development, training, organizational reviews, employee benefits, and special projects.
  • Administers written, performance, training/experience, or other types of merit examinations.
  • Explains standard personnel and/or employee benefit procedures and policies to employees, department representatives, applicants, or the general public by phone, in person, or by composing correspondence.
  • Prepares position descriptions where position allocation reviews or decisions have been made; prepares and processes position action, and personnel transaction forms.
  • Conducts employment counseling with employees and applicants.
  • Performs other duties as required or assigned

Medical Billing Specialist

HOPE CLINICAL CARE
Springfield, IL
09.2020 - 02.2021
  • Responsible for ensuring accurate billing, timely submission of electronic and/or paper claims within the Electronic Health Record.
  • Clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account/claim adjudication.
  • Monitoring claim status, researching rejections and denials, and documenting related account activities.
  • Responsible for correcting, completing, and processing claims for all payer codes.
  • Analyze and interpret that claims are accurately sent to insurance companies.
  • Posting adjustments and collections of Medicare, Medicaid, Medicaid Managed Care, and commercial insurance payers.
  • Perform follow-up with Medicare, Medicaid, Medicaid Managed Care, and commercial insurance companies on unpaid insurance accounts identified through aging reports.
  • Prepared daily reports summarizing payments received from insurers or other sources.
  • Submitted claims to insurance companies.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Monitored reimbursement from managed care networks and insurance carriers to verify consistency with contract rates.
  • Reviewed claims for coding accuracy.
  • Prepared and attached referrals, treatment plans or other required correspondence to reduce incidence of denials.
  • Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
  • Reconciled codes against services rendered.

Accountant Supervisor

SORUCO & ASOCIADOS
Cochabamba, Bolivia
09.2014 - 11.2020
  • Perform professional accounting work in maintaining budgetary control accounts; prepare routine budgetary reports and statements; assist in preparing recommendations for future budgetary needs and plans.
  • Auditing work involving the maintenance of general departmental funds and grants accounts.
  • Prepares financial reports and statements according to the GAAP rules and requirements.
  • Maintain, examine, and reconcile general account books, records, and documents; examine, reconcile, and post information abstracted from detailed account books and related reports; assist in preparing and/or preparing, examining, reconciling, and analyzing statements or reports.
  • Audit travel vouchers.
  • Enter and pay invoices, contracts, and grants on SAP/ERP.
  • Enter contracts, IGAs, and grants into SAP.
  • Search for the FEIN and SAP vendor's number in SAP/ERP.
  • Prepares Debt Transparency Report.
  • Maintain different program trackers.
  • Help to create, maintain, and update agency procedures.
  • Analyze accounts payable, accounts receivable, payroll, fixed assets, and fund accountability, ensuring regulatory compliance and the appropriateness of financial transactions.
  • Prepare and review supporting documentation, and explain accounting events in conformance with GAAP, GASB standards, and state rules and regulations.
  • Identify and investigate financial and organizational discrepancies/issues, and advise management of solutions and potential impact.
  • Analyze and interpret cost and/or performance data to identify trends.
  • Prepare financial forecasts, and assess financial conditions and funds' positions.
  • Prepare and review/analyze monthly fiscal dashboards for management review.
  • Identify and analyze trends or areas of concern, and advise management of these issues.
  • Prepare and interpret daily cash reports, and other management reports, as needed.
  • Complete regular reconciliations for cash and other financial-related areas, as required by management and/or state rules and regulations.
  • Serve as a primary backup for software licensing compliance to ensure ITSD-consolidated agencies are in compliance with licensing standards and rules.
  • Train new employees on SAP/SRM, and SAP ERP.
  • Prepare the financial report using Crystal Reports.
  • Assign, review, and assist higher-level external and internal auditors in designing the audit program; perform and complete or sample-type audits in accordance with the audit programs.
  • Determine if proper accounting, fiscal, and tax systems, procedures, and methods are being utilized, and recommend changes in accounting, fiscal, and tax systems, procedures, and methods.
  • Prepare complex audit findings, and may take and give testimony in legal proceedings and hearings on these findings; may engage in account collection.
  • Prepare vendor invoices for payments and enter them into the ERS invoice maintenance screen.

Refund Adjudication Examiner

BLUE CROSS BLUE SHIELD OF ILLINOIS
Springfield, IL
04.2015 - 08.2020
  • Responsible for researching FSS (Cash Receipts) files and adjudicating claims accordingly.
  • Performs extensive research and processes claims requiring adjustment of refunded or recouped dollars.
  • Responsible for reviewing and editing claims data for accuracy.
  • Extensive communication with providers and groups, as needed.
  • Secures records on the claim system and support systems, such as the Blue-Chip Claims Processing System, the Blue Star Membership Inquiry System, and the Enlighten Operational Excellence Software.
  • Reviewed and analyzed claims to ensure accuracy of information, completeness of medical records, and compliance with policy terms.
  • Resolved customer inquiries regarding claims status in a timely manner.
  • Researched complex issues related to specific cases involving multiple parties or unusual circumstances.
  • Maintained accurate files containing all relevant documents pertaining to each claim.
  • Ensured that all required notifications were sent out promptly following decisions on claims.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked effectively in team environments to make the workplace more productive.

Loan Document Specialist IV

WELLS FARGO HOME MORTGAGE
Springfield, IL
11.2012 - 12.2014
  • Performed loan documentation duties on the most complex loan packages to ensure compliance with company policies and government regulations.
  • Performed duties related to the processing and/or closing of loans.
  • Served as the main point of contact for internal or external customers during the loan process.
  • Managed an assigned pipeline of all loan types relative to the business line.
  • Assisted in determining viable solutions to make deals work while balancing high credit quality.
  • Provided work direction to a team of Loan Documentation Specialists, ensuring units' work was completed on time and accurately by planning, coordinating, and monitoring daily activities.
  • Reviewed customer accounts to determine on-time payments and loan terms compliance.
  • Verified customer information in loan documents against credit reports.
  • Reviewed contracts to determine documentation required for each phase of project.
  • Maintained database containing purchasing, suppliers and personnel information.
  • Utilized document control database system to allow for better tracking and revision identification.
  • Examined and verified information in loan application and closing documents.
  • Compiled monthly reports of loan document activity.
  • Worked with third-party vendors to address and clear loan closing requirements.
  • Prepared correspondence relating to specific loans or general inquiries.

Accountant Advisor

SORUCO & ASOCIADOS
Cochabamba, Bolivia
11.2012 - 11.2014
  • Participate in the ongoing development, establishment of accounting policies and procedures, and operational strategies, including the review and implementation of process and system changes.
  • Continued focus on improving system efficiencies and business practices.
  • Participate in strategic financial projects, including upgrades and phase-two implementation of ERP software.
  • Ensure compliance with internal control policies in a SOX environment.
  • Collaborate with external auditors to ensure successful audit results, and compliance.
  • Interacts at all levels and with budget owners, or other stakeholders, to produce timely, efficient, and accurate month-end close, and all internal management and financial reporting through the annual report.
  • Responsible for hierarchy and scalability in the chart of accounts, accuracy in the general ledger, and financial statements, and has ultimate authority over the classification and booking of all transactions.
  • Analyze the effect of statutory accounting practices, and study regulations and guidance to ensure the correct application of Generally Accepted Accounting Principles.
  • Make recommendations for changes as needed, and ensure that company policies and procedures are followed, and establish the proper techniques to discover and prevent fraud.
  • Prepare detailed journal entries and account analyses.
  • Assist with the compilation of information for the preparation of tax returns.
  • Work with the Audit, Tax, and Treasury Manager to ensure overall coordination of all financial accounting activities through the annual report.
  • Prepare a summary of feedback on financial statement variances to the budget.
  • Actively review and advise on financial and accounting processes.

Mail Handler

QUICKSILVER MAILING SERVICES
Springfield, IL
08.2011 - 11.2012
  • Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
  • Sorted incoming mail for delivery to the appropriate departments or individuals.
  • Prepared bulk shipments using shrink-wrapping machine.
  • Weighed parcels, calculating costs based on type, total weight and final destination.
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Operated various machines such as scales, pallet jacks, forklifts.
  • Followed safety procedures when handling hazardous materials like chemicals and fuels.
  • Inspected parcels for any damages prior to delivering them to customers.
  • Maintained accurate records of all incoming and outgoing mail items.
  • Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
  • Operated vehicles for the purpose of loading mail onto trucks.
  • Organized mail according to the address and location before it was provided to the mail carrier for delivery.
  • Weighted packages and applied the correct postage for consumers.
  • Ensured that mail brought in by mail carriers was properly routed so that it could get to the correct destination.

Busser / Hostess

ILLINI COUNTRY CLUB
Springfield, IL
07.2009 - 08.2011
  • Performed janitorial duties.
  • Conducted customers' queries and concerns efficiently.
  • Maintained a high level of personal cleanliness.
  • Responded appropriately to guest requests, and communicated guest requests to servers in a timely manner.
  • Scheduled dining reservations, and arranged parties or special services.
  • Supervised and coordinated the activities of dining room personnel to provide fast and courteous service to patrons.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed closing duties such as resetting tables and tidying service areas to prepare for the next day.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Assisted in the training of new bussers, sharing knowledge and best practices.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Stocked displays with new and transferred merchandise.
  • Assisted with dishwashing and related kitchen duties as needed during peak times.
  • Communicated with kitchen staff regarding any special requests from customers.

Education

High School Diploma -

Lanphier High School
Springfield, IL

Lincoln Land Community College
Springfield, IL

Skills

  • Leadership
  • Time management
  • Strategic decision-making
  • Risk Management
  • Project Management
  • Interpersonal & Public Speaking
  • Problem Solving and Analytical Skills
  • Adaptability to change
  • Critical thinking
  • Initiative and self-motivation
  • Budgeting Assistance & Funds Management
  • Variance Analysis
  • Health Equity Awareness
  • Performance monitoring
  • Program management
  • Regulatory compliance
  • Strategic planning
  • Research
  • Detail-oriented
  • Verbal and written communication
  • Budget coordination
  • Adobe applications
  • Remote team management
  • Attention to detail
  • Event planning and execution
  • Planning and execution
  • Data collection

References

Available upon request

Timeline

Health Equity Project Coordinator

ILLINOIS DEPARTMENT OF PUBLIC HEALTH
12.2024 - Current

Comprehensive Cancer Control Program Coordinator

ILLINOIS DEPARTMENT OF PUBLIC HEALTH
11.2023 - 12.2024

Accountant

ILLINOIS DEPARTMENT OF PUBLIC HEALTH
09.2022 - 10.2023

Managerial Assistant I

ILLINOIS SECRETARY OF STATE
05.2022 - 09.2022

Personnel Associate

ILLINOIS SECRETARY OF STATE
02.2021 - 05.2022

Medical Billing Specialist

HOPE CLINICAL CARE
09.2020 - 02.2021

Refund Adjudication Examiner

BLUE CROSS BLUE SHIELD OF ILLINOIS
04.2015 - 08.2020

Accountant Supervisor

SORUCO & ASOCIADOS
09.2014 - 11.2020

Loan Document Specialist IV

WELLS FARGO HOME MORTGAGE
11.2012 - 12.2014

Accountant Advisor

SORUCO & ASOCIADOS
11.2012 - 11.2014

Mail Handler

QUICKSILVER MAILING SERVICES
08.2011 - 11.2012

Busser / Hostess

ILLINI COUNTRY CLUB
07.2009 - 08.2011

High School Diploma -

Lanphier High School

Lincoln Land Community College

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Taylor De La Fuente