Taylor Derry
Austin,MN
Summary
Proactive individual focused on delivering high-quality service. Organized and motivated employee eager to apply time management and organizational skills in various environments. Offer solid communication and interpersonal skills with a proven ability to build relationships with diverse populations. Team-leadership and quick decision making in a fast-paced environment. A quick learner with a desire to continuously learn new skill sets and grow professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Corrections Officer
Steele County Detention Center
Owatonna, MN
08.2023 - Current
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
- Participated in regular training sessions to stay up-to-date on departmental policies and procedures related to corrections work.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Provided transportation services for transporting inmates from one location to another according to court orders or other directives.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings and maintained appropriate certifications.
- Conducted routine and emergency head counts.
- Assisted in restraining violent and unruly inmates.
- Maintained daily logs of shift activity.
- Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Verified warrants.
911 Emergency Dispatcher
Dodge County Sheriff's Office
Mantorville, MN
02.2022 - 06.2022
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Entered information on computerized systems to verify locations and notify nearest responders.
- Maintained and updated crucial and confidential information, phone numbers and addresses.
- Monitored switchboard and dispatched emergency services.
Insurance Sales Agent
State Farm
Rochester, MN
11.2021 - 02.2022
- Rewrote and reinstated insurance policies, following underwriting and business rules.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Followed up with customers to check on changing needs and propose new offerings.
- Maintained pleasant and cordial attitude, remaining calm when issues arose.
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
Truck Driver
MHF Farms
Austin, MN
07.2021 - 11.2021
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Loaded, balanced and secured product to safely transport goods.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Retained valid proof of insurance and registration in vehicles.
- Inspected truck for defects and safe operating condition before, during and after trips.
CNA/HUC
Mayo Clinic Hospital
Austin, MN
07.2019 - 05.2021
- Cared for average of 20 patients per 7:00am to 7:00pm in facility
- Delivering high quality, efficient support to meet all needs
- Assist patients with activities of daily living, including personal hygiene management, feeding and ambulation
- Assist patients with mobility needs, including moving to and from bed’s, organizing wheelchairs and preparing assortative devices
- Gathering dietary information, assisted with feeding and monitored intake and output
- Monitored to help patients achieve nutritional objectives and support wellness goals
- Answered call lights and supported patient comfort and safety by bed rails and equipment
- Complied with all company- specific guidelines and preformed hands-on nursing care to patens under LPN and RN supervision
- Evaluated patient stop identify and address any wounds, behavioral concerns and medically relevant symptoms.
CNA, Float Pool
Sacred Heart Care Center
Austin, MN
06.2018 - 07.2019
- Promoted good oral and personal hygiene by aiding patients shaving, bathing and teeth brushing
- Maintained patients’ rooms, group living areas and nurse station
- Cared for patients with diagnoses such as respiratory failure, diabetes, Parkinson’s disease, Dementia and Alzheimer’s
- Support patient comfort and safety
- Transported patients between locations
- Delivered individualized patient care by recording vital signs, documenting, administering medication treatments and evaluating patient needs
- Facilitated the activities of daily living.
Education
High School Diploma -
Austin High School
Austin, MN06.2018
CERTIFICATE: CNA/HHA - Nursing
Riverland Community College
Austin, MN05.2018
FIRST AID CERTIFICATION: BLS CERTIFIED -
COMMUNITY COLLEGE
Skills
- Communication
- Problem Solving
- Time Management
- Decision Making
- Leadership
- Negotiation
- Organization
- Teamwork
- Flexibility
- Adaptability
- Active Listening/Learning
- Positivity
- Self Motivation
- Responsibility
- Interpersonal
Certification
- Tazer Training - 2022
- CRP Certified
- BLS Certified
- CNA/Home health
- HUC
- Concussion Training
Timeline
Corrections Officer
Steele County Detention Center
08.2023 - Current
911 Emergency Dispatcher
Dodge County Sheriff's Office
02.2022 - 06.2022
Insurance Sales Agent
State Farm
11.2021 - 02.2022
Truck Driver
MHF Farms
07.2021 - 11.2021
CNA/HUC
Mayo Clinic Hospital
07.2019 - 05.2021
CNA, Float Pool
Sacred Heart Care Center
06.2018 - 07.2019
High School Diploma -
Austin High School
CERTIFICATE: CNA/HHA - Nursing
Riverland Community College
FIRST AID CERTIFICATION: BLS CERTIFIED -
COMMUNITY COLLEGE
- Tazer Training - 2022
- CRP Certified
- BLS Certified
- CNA/Home health
- HUC
- Concussion Training
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