Taylor D. Gulotta
Peoria,AZ
Summary
Im a selling professional with deep understanding of sales processes and customer engagement. I have a proven track record of implementing sales techniques that boost revenue and client satisfaction. Valued team collaborator known for adaptability and commitment to achieving targets. And skilled in persuasive selling and building lasting customer relationships. Looking for a great company with room to grow!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Selling Specialist
Dillards
10.2023 - Current
- Worked as an duo specialist for multi areas, including company brands Kendra scott and James avery
- Up kept product displays at all times
- Processed and took applications for reward card members
- Assisted clients in selecting the perfect piece of fine jewelry for special occasions or personal milestones.
- Collaborated with co-workers to discuss product sales to maintain inventory of desired items.
- Managed time wisely during peak periods for seamless customer assistance
- Maintained up-to-date knowledge on company trends and competitor releases
- Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
- Trained new employees on store policies, product information, and sales techniques
- Planning and execution of fine jewelry trunk shows, attracting new clients and showcasing exclusive collections.
Customer service representative
HOME DEPOT
01.2020 - 01.2023
- Worked as a Customer service representative
- Provided excellent customer service and information about products coming on shelves.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Experienced in many areas needing coverage, worked as a floater for different departments.
- Placed quotes for specialized equipment needed for projects
Barista
STARBUCKS
01.2022 - 04.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Multi-tasking between areas
- Made a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers
- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.
Education
College student -
GCC campus
04.2025
High School - undefined
Centennial High School
Skills
- Cash handling experience
- Great Time management skills
- 4 years customer service experience
- Adaptivity, comfortable with changes
- Strong work ethic
- Highly collaborated, great teamwork
- Always keep up a Positive attitude
- Upselling strategies
- Competitor analysis
- Meeting sales goals
- Client relations
- Professional telephone demeanor
Certification
- Licensed Food handlers - 2022
- Certified Specialist , Dillard's - 2025
- Forklift certified
Timeline
Selling Specialist
Dillards
10.2023 - Current
Barista
STARBUCKS
01.2022 - 04.2022
Customer service representative
HOME DEPOT
01.2020 - 01.2023
High School - undefined
Centennial High School
College student -
GCC campus
Similar Profiles
Ayriana RossAyriana Ross
Sales Associate at DillardsSales Associate at Dillards
Maria LedezmaMaria Ledezma
Sunglasses Specialist at DillardsSunglasses Specialist at Dillards
JESSICA GONZALESJESSICA GONZALES
Luxury Cosmetic Manager at DillardsLuxury Cosmetic Manager at Dillards
Wande RewetaWande Reweta
Sales Manager at DillardsSales Manager at Dillards
Hayden MooreHayden Moore
Walmart Online Pickup and Delivery Associate at WalmartWalmart Online Pickup and Delivery Associate at Walmart