Taylor Dibuono
Garden Grove,CA
Summary
My names Taylor Dibuono, I've been in this industry for almost 10 years now. I started my journey at the Cheesecake Factory as a baker. I quickly moved up and was a server by my first year of working with the company. I'm a hard working, goal oriented Individual. As of the last two years I've really into creating and making craft cocktails. From making my own juices, syrups, to recipes. I find making a truly great cocktail a form of art. Especially when I can create a beautiful garnish to flow with it.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Kettlebar
Anaheim, CA
09.2021 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Improved and applied social media marketing strategies to increase patronage.
- Increased bar revenue through development and marketing of featured cocktails.
Cocktail Waitress, Bartender
The Post
Villa Park, CA
10.2018 - 09.2021
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Improved and applied social media marketing strategies to increase patronage.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Generated higher ticket averages by training employees on suggestive up-selling techniques.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Stayed up-to-date on menu changes to help customers make food choices.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Server
Buca Di Beppo
Brea, CA
09.2016 - 09.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Esperanza High School
Placentia, CA05.2012
Skills
- Aloha POS
- Responsible Alcohol Service
- Mixology Techniques
- Patron Rapport
- Alcohol Ordering
- Professional Service Standards
- Menu Memorization
- Preparing Garnishes
- Classic Cocktails
- Teamwork and Professionalism
- Cash Handling and Management
- Handling Difficult Customers
- Responsible Serving
- Supply and Inventory Maintenance
- Food and Beverage Service
- Suggestive Selling
- Cocktail Service
- Monitoring Alcohol Consumption
- Hospitality and Guest Service
- Age Identification and Compliance
- Ability to Lift 30 Pounds
- Changing Beer Kegs
- Liquor, Beer and Wine Knowledge
- Outstanding Customer Service
- Beer, Wine and Soju Cocktails
- Extensive Spirits Knowledge
- High-Volume Environments
- Guest Satisfaction
- Custom Drink Preparation
- Maximizing Profitability
- Excellent with Numbers
- Stamina and Endurance
- High-Volume Dining
- Guest Interaction
- Creative Mixology
- Drink Consistency
- Liquor Law Compliance
- Bar Menu Planning
- Energetic and Outgoing
- Guest Engagement
- New Cocktail Creation
- Serving and Bussing
Certification
- Rbs certification
- Food handlers certification
Timeline
Bartender
Kettlebar
09.2021 - Current
Cocktail Waitress, Bartender
The Post
10.2018 - 09.2021
Server
Buca Di Beppo
09.2016 - 09.2018
Esperanza High School