Taylor Droddy
La Porte
Summary
Experienced Veterinary Technician Supervisor with strong abilities in staff training and development. Known for enhancing service delivery and client satisfaction through effective communication and comprehensive patient care strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Veterinary Technician Supervisor
VCA Animal Medical Center of Pasadena
07.2022 - Current
- Supervised daily operations of veterinary team, ensuring high-quality patient care and compliance with protocols.
- Trained and mentored new veterinary technicians, enhancing team skills and improving service efficiency.
- Enhanced client satisfaction by establishing strong relationships with pet owners, providing thorough education on preventive care and medical treatments.
- Assisted in complex surgical procedures as an integral part of the surgery team, contributing to successful operations and recoveries.
- Acted as a resource for veterinary technicians seeking guidance on complex cases or challenging patient care situations.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Assisted in diagnostic procedures, including radiology and laboratory testing, ensuring accurate results.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Managed patient scheduling to optimize appointment flow and minimize wait times.
- Managed inventory of medical supplies, ensuring essential items were stocked and organized.
Lead Sales Associate
Waffle House
10.2013 - 07.2022
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously, prioritizing tasks for efficient service delivery.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Trained new team members on menu items, service protocols, and restaurant policies.
- Implemented strategies for upselling menu items, contributing to increased sales revenue.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
High School Diploma -
Resolute Academy
Dallas, TXSkills
- Team leadership and supervision
- Animal restraint techniques
- Staff training and development
- Scheduling and time management
- General anesthesia monitoring
- Diagnostic imaging
- Canine and feline intubation
- Lab operations
- Treatment administration
- Surgical assistance
Certification
Fear Free Certified
Timeline
Veterinary Technician Supervisor
VCA Animal Medical Center of Pasadena
07.2022 - Current
Lead Sales Associate
Waffle House
10.2013 - 07.2022
High School Diploma -
Resolute Academy