Taylor Duke

• Fast-tracked into Coordinator position due to outstanding performance
• Directly contributed to reduction of department turnover rate from 86.2% to 18.5%
• Manage workflow and turnaround times of 15 Phlebotomists across 2 different shifts
• Provide high-quality, customized training to new team members
• Serve as Department Safety Coordinator, maintaining accreditation with TJC and CAP

Inpatient Phlebotomist, 03/2020 - 05/2021

• Perform venipuncture and heel sticks on adults and newborns, respectively
• Work collaboratively with other health care professionals to include floor nurses, physicians, and vascular access team

• Manage squad of 3-5 Soldiers
• Train Soldiers on variety of health topics with emphasis on resilience and health promotion
• Serve as Noncommissioned Officer in Charge (NCOIC) of up to 50 Soldiers
• Provide medical care in fast-paced environment, at point of injury and in advanced medical treatment facility

• Perform venipuncture and monitor multiple blood donors simultaneously during two-hour procedure
• Achieved donor satisfaction rating 10% above regional average