Taylor Dyson
Puyallup,WA
Summary
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Background in title and escrow roles with high-volume customer demands.
Overview
3
3
years of professional experience
Work History
CrossFit Coach
The Roost Crossfit
Puyallup, WA
07.2022 - Current
- Developed and implemented customized CrossFit training programs for clients with various fitness goals.
- Conducted group classes to teach proper form, technique, and safety in performing exercises.
- Maintained accurate records of client workouts, assessments, and progress reports.
- Demonstrated advanced movements such as Olympic lifts, powerlifting techniques, and various cardio elements.
Escrow Assistant
First American Title Insurance Co
Puyallup, WA
09.2021 - 10.2023
- Assisted teams in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up with clients.
- Communicate regularly with customers during the escrow process.
- Interpret various agreements as they relate to escrow closings
- Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.
Receptionist
First American Title Insurance Co
Puyallup, WA
07.2021 - 09.2021
- Greets and directs visitors in office.
- Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel.
- Monitors visitor access and issues passes when required, updating appointment calendars.
- Ordering, receiving, and maintaining office supplies and equipment.
- Assisting other employees or departments by gathering, checking, and preparing documents, maintaining accounts, setting up appointments, and assembling packages.
Education
High School Diploma -
Cascade Christian High School
Puyallup, WA06-2021
Some College (No Degree) - Business Administration And Management
Pierce College
Puyallup, WAReal Estate License (In Progress) -
Rockwell Institue
Skills
- Document analysis
- File Management
- Client Relationship Building
- Schedule Coordination
- Cash Handling Accuracy
- Sales Promotion
Timeline
CrossFit Coach
The Roost Crossfit
07.2022 - Current
Escrow Assistant
First American Title Insurance Co
09.2021 - 10.2023
Receptionist
First American Title Insurance Co
07.2021 - 09.2021
High School Diploma -
Cascade Christian High School
Some College (No Degree) - Business Administration And Management
Pierce College
Real Estate License (In Progress) -
Rockwell Institue