Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Taylor Englehart

Winnetka ,CA
Taylor Englehart

Summary

Dynamic leader with proven expertise in customer service and engagement, honed at Tacos El Tijuanese and Ruby’s Diner. Excelled in team building and leadership, enhancing customer satisfaction and operational efficiency. Skilled in problem-solving and time management, adept at driving significant improvements in customer experience and team performance.

Overview

10
years of professional experience

Work History

Tacos El Tijuanese

Assistant Store Manager
08.2024 - 02.2025

Job overview

  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Danluck/burghart Family

Household Manager
08.2022 - 08.2023

Job overview

  • Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
  • Performed cleaning and organization duties.
  • Managed financial operations for household of Number members.
  • Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
  • Scheduled appointments for medical, dental, and self-care needs.
  • Coordinated travel arrangements for family vacations, business trips, or special events to ensure seamless experiences.

Red Robin

Server
05.2015 - 01.2021

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Ruby’s Diner

Mid Manager
09.2015 - 08.2017

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Chatsworth High School
Chatsworth Ca

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Customer relations
  • Time management
  • Team building and leadership

Timeline

Assistant Store Manager

Tacos El Tijuanese
08.2024 - 02.2025

Household Manager

Danluck/burghart Family
08.2022 - 08.2023

Mid Manager

Ruby’s Diner
09.2015 - 08.2017

Server

Red Robin
05.2015 - 01.2021

Chatsworth High School

Taylor Englehart