Taylor Espinoza
Dallas,TX
Summary
I hold a Bachelor’s degree in Retail Management with a concentration in Fashion Merchandising from Texas Tech University, where I graduated with honors. I am currently a Sales Consultant at Waterworks, a luxury kitchen and bath showroom. After completing the company’s intensive six-month training program, I generated over $1 million in sales in my first year, starting with no existing clients. I leveraged my strengths in design, marketing, sales, project management, relationship management, and communication to build a customer base that was both loyal and consistent. Additionally, I was a key member in testing future CRM software pipelines, promoting innovation and providing invaluable feedback to develop the Waterworks Sales process.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Waterworks
03.2024 - Current
- Generated $1M in sales in the first year.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Partner with high-end clients, designers, and contractors to deliver tailored design solutions in luxury home retail.
- Manage a project pipeline worth over $2.5 million, ensuring timely fulfillment through cross-functional coordination with logistics and design teams.
- Develop expertise in vendor relations, project oversight, and client experience management.
- Contributed to event marketing, sales and brand promotion.
- Achieved or exceeded company-defined sales quotas.
Online Sales Advisor
Suitsupply
02.2024 - 10.2024
- Supported e-commerce operations by managing online orders, client inquiries, and personalized product recommendations.
- Collaborated with logistics and merchandising teams to resolve fulfillment challenges and streamline workflows.
- Utilized CRM tools to track client interactions, enhancing online customer experience and retention.
- Developed skills in digital retail systems and cross-functional e-commerce support.
- Managed customer service inquiries and complaints for customer satisfaction.
- Monitored trends in online retail to identify new opportunities for growth.
Retail Store Manager
Indigenous
08.2021 - 01.2023
- Oversaw daily operations, vendor orders, and seasonal buying decisions to maintain a curated trend-forward inventory.
- Managed multiple social media platforms such as Instagram and TikTok to implement marketing strategies.
- Ensured onsite content remained accurate while designing an easy to navigate website.
- Introduced digital merchandising strategies (Shopify catalog updates, Instagram shop features) expanding online engagement and sales.
- Optimized store displays and appearance via strategic visual merchandising and floor planning.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Campus Manager
University Tees
10.2020 - 08.2021
- Establish and maintain strong relationships with small businesses and organizations on and around campus to secure group orders for custom apparel.
- Built relationships with customers through communicating efficiently and delivering exceptional merchandise.
- Oversee the end-to-end process, from collecting orders to coordinating production and delivery schedules with University Tees’ headquarters.
- Develop and implement creative marketing strategies to drive brand awareness and attract potential customers.
Education
Bachelor of Science - Retail Management
Texas Tech University
Lubbock, TX12-2022
Timeline
Sales Consultant
Waterworks
03.2024 - Current
Online Sales Advisor
Suitsupply
02.2024 - 10.2024
Retail Store Manager
Indigenous
08.2021 - 01.2023
Campus Manager
University Tees
10.2020 - 08.2021
Bachelor of Science - Retail Management
Texas Tech University