Detail-oriented professional skilled in enhancing customer satisfaction and managing inventory. Experience in fast-paced environments, consistently improving workflows and fostering strong client relationships to drive business success.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Hagge’s Bar and Grill
Mapleton
09.2022 - Current
Prepared and served a variety of beverages to enhance customer satisfaction and streamline service.
Engaged with customers to foster a welcoming atmosphere and improve overall experience.
Maintained cleanliness and organization of the bar area at all times.
Managed inventory and restocked supplies to ensure smooth operations during busy shifts.
Processed payments accurately and efficiently with the POS system.
Developed good working relationships with fellow employees through effective communication.
Production Associate
Marvin Windows
West Fargo
11.2022 - 10.2025
Operated machinery to assemble window components, ensuring quality and efficiency.
Inspected products for quality and adherence to specifications.
Collaborated with team members to streamline production workflows, enhancing overall performance.
Identified and implemented process improvements that contributed to increased productivity.
Assisted in training new employees on equipment usage and safety protocols.
Salon Manager
At The Beach Tanning Superstore
Denver
05.2017 - 06.2022
Oversaw daily salon operations, coordinating appointments, customer service, and staff management.
Trained and supervised staff on proper customer service techniques and product knowledge.
Cultivated strong client relationships to increase loyalty and drive repeat business.
Oversaw inventory management for salon supplies and retail products.
Ensured cleanliness and organization of retail space to enhance customer experience.
Educated clients on safe tanning practices and product usage.
Assisted customers in selecting tanning products and services.
Receptionist
La Bella Vita Salon
Rugby
07.2015 - 04.2017
Greeted clients warmly, ensuring positive first impressions during front desk operations.
Answered phone calls and addressed client inquiries promptly, enhancing client satisfaction and engagement.
Scheduled appointments using salon management software, optimizing client flow and service delivery.
Processed client payments and managed financial transactions accurately.
Maintained a clean and organized reception area daily.