Taylor Franklin
Lexington,Ky
Summary
Professional hospitality specialist with robust experience in fast-paced environments. Skilled in supporting servers, ensuring smooth operation, and enhancing guest satisfaction. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Assistant
Tony’s of Lexington
Lexington, KY
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Busser
First Watch
Lexington, KY
08.2023 - 05.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Host
Blue Sushi Sake Grill
Lexington, KY
01.2023 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Hostess
Grimaldi's Pizzeria
Lexington, KY
05.2023 - 12.2023
Education
Associate In Science - Radiology Tech
Bluegrass Community And Technical College
Lexington, KYSkills
- Hospitality service expertise
- Cleanliness standards
- Customer service
- Positive and friendly attitude
- Teamwork and collaboration
- Attention to detail
- Food running
- Memory retention
Certification
- CNA - Certified Nursing Assistant
Timeline
Server Assistant
Tony’s of Lexington
05.2024 - Current
Busser
First Watch
08.2023 - 05.2024
Hostess
Grimaldi's Pizzeria
05.2023 - 12.2023
Host
Blue Sushi Sake Grill
01.2023 - 01.2024
Associate In Science - Radiology Tech
Bluegrass Community And Technical College