Taylor Freitas
Seal Beach,CA
Summary
Experienced in one on one customer servicing that requires quick and effective problem solving. Can provide positive attitude to any work environment and loves contributing consistency in task completion. Extremely reliable with scheduled work times and flexible with availability and scheduling.
Overview
4
4
years of professional experience
Work History
Food Runner/Restaurant Hostess
Ballast Point
Seal Beach, CA
07.2023 - Current
- Organized food orders and ensured accuracy of items served to customers.
- Greeted and welcomed customers as they arrived at the restaurant.
- Delivered food to guests in a timely manner while following safety protocols.
- Checked all dishes before delivering them to ensure quality standards were met.
- Ensured that all orders were correct before leaving the kitchen area.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Provided assistance with clearing plates from tables after meals were completed.
- Responded promptly to customer inquiries and requests for additional items or services.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Removed dishes and glasses from tables for cleaning.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Provided exceptional customer service, responding promptly to requests and concerns.
- Maintained cleanliness and organization of serving stations and dining areas.
- Greeted guests with friendliness and professionalism.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Cashier
Dust Bowl Brewing Company
Monterey , CA
02.2021 - 07.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Salinas High School
Salinas, CA05-2022
Trade School -
Paul Mitchell The School - Costa Mesa
Costa Mesa, CASkills
- Foodservice
- Table Bussing
- Time Management
- Strong Work Ethic
- Cash Handling
- Closing duties
- Kitchen Communication
- Food Preparation
- Heavy Lifting
- Cleaning and sanitizing
- Supply Restocking
- Flexible Schedule
- Teamwork and Collaboration
- Customer Service
- Training and mentoring
- Effective Multitasking
- Quick Learner
Timeline
Food Runner/Restaurant Hostess
Ballast Point
07.2023 - Current
Cashier
Dust Bowl Brewing Company
02.2021 - 07.2023
High School Diploma -
Salinas High School
Trade School -
Paul Mitchell The School - Costa Mesa