Taylor Gilliam
Douglasville,GA
Summary
I am a certified dental assistant and efficient in working the front desk as well! I've been at my current job since 2021 and while i love it, i just moved and im looking for somewhere a little closer to home. Im open to learning new skills, and looking forward to joining a great dental practice.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant/Front Desk Receptionist
Cobb Root Canals
04.2021 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
High School Diploma -
East Paulding High School
Dallas, GA05.2020
Skills
- Dental Radiography
- Equipment Sterilization
- Treatment room setup
- Appointment Scheduling
- Customer Service
- Problem-solving abilities
- Data Entry
- Payment Processing
- Insurance Verification
- Insurance Coverage Verification
- Team player mentality
- Reliability and punctuality
- Patience and composure
Certification
- Certified Dental Assistant
Timeline
Dental Assistant/Front Desk Receptionist
Cobb Root Canals
04.2021 - Current
High School Diploma -
East Paulding High School
- Certified Dental Assistant
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