Taylor Gillis
Phoenix,AZ
Summary
Marketing and Advertising junior at Grand Canyon University with hands-on experience as a College Ambassador for Monster Energy, executing brand promotions and engaging target audiences. Background in retail and restaurant service as a server and host, developing strong communication, customer insight, and multitasking skills. Seeking an entry-level marketing or advertising role to apply experiential marketing and consumer engagement experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cafe Worker
Lifetime Fitness
Peoria, Arizona
09.2025 - 12.2025
- Prepare and serve a variety of beverages, including coffee, tea, and smoothies, ensuring quality and consistency.
- Provide friendly and efficient customer service, taking orders accurately and handling transactions.
- Maintain cleanliness and organization of café workspace, including equipment, counters, and seating areas.
Bistro Pool Server
Lifetime Fitness Clubs
Laguna Niguel, California
05.2025 - 08.2025
- Demonstrated knowledge of menu items and ingredients, enabling accurate communication with guests regarding dietary restrictions or preferences.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in satisfied customers.
- Handled guest complaints professionally, resolving issues promptly to maintain high customer satisfaction levels.
Hostess
North Italia
Peoria, Arizona
09.2024 - 08.2025
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Hostess
Tutto Fresco
Rancho Santa Margarita, California
04.2022 - 07.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Associate Lead
Uniforms 4 You
San Juan Capistrano, California
06.2021 - 07.2024
- Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.
- Handled cash transactions accurately, ensuring balanced registers at the end of each shift.
- Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
Cashier
Rubios Coastal Grill
Rancho Santa Margarita, California
06.2020 - 11.2021
- Front of house
- In restaurant and take out orders
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Marketing And Advertising
Grand Canyon University
Phoenix, AZ12.2026
High School Diploma -
Tesoro High School
Las Flores, CA05.2023
Skills
- Guest Engagement
- Customer Service
- Event Planning
- Teamwork and Collaboration
- Attention to Detail
- Problem Solving
- Time Management
- Organization
- Social media marketing
Certification
- Lions Heart Organization- 250+ volunteer hours
- Club volleyball captain for 3 years
- Varsity softball high school player
- JV Softball team captain
Timeline
Cafe Worker
Lifetime Fitness
09.2025 - 12.2025
Bistro Pool Server
Lifetime Fitness Clubs
05.2025 - 08.2025
Hostess
North Italia
09.2024 - 08.2025
Hostess
Tutto Fresco
04.2022 - 07.2024
Associate Lead
Uniforms 4 You
06.2021 - 07.2024
Cashier
Rubios Coastal Grill
06.2020 - 11.2021
Bachelor of Science - Marketing And Advertising
Grand Canyon University
High School Diploma -
Tesoro High School