Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Godwin

Rocky Mount,NC

Summary

Enthusiastic and organized individual that takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Ribeyes Steakhouse
04.2023 - Current
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Cashier

Southern Best Casual Clothing & Gifts
06.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Hostess

Ribeyes Steakhouse
07.2020 - 07.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

Associate of Arts -

Nash Community College
Rocky Mount, NC
05.2023

High School Diploma -

Nrm Early College High School
Rocky Mount, NC
05.2023

Skills

  • Cash Handling
  • Item Promotion
  • Multitasking Abilities
  • Team Collaboration
  • Effective Communication
  • Exceptional Customer Service
  • Adaptable and Flexible
  • Positive Attitude
  • Problem Solving
  • Stress Management

Timeline

Server

Ribeyes Steakhouse
04.2023 - Current

Cashier

Southern Best Casual Clothing & Gifts
06.2021 - 12.2021

Hostess

Ribeyes Steakhouse
07.2020 - 07.2021

Associate of Arts -

Nash Community College

High School Diploma -

Nrm Early College High School

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Taylor Godwin