Taylor Gonzalez
Riverside,CA
Summary
Results-driven medical receptionist experienced in utilizing EMR systems and managing front desk operations. Known for strong telephone etiquette and organization skills, ready to support seamless patient care and billing accuracy.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Medical Receptionist/Medical Biller
United Therapy Network
2025.05 - Current
- Managed patient scheduling and appointment confirmations using electronic health record systems.
- Maintained accurate patient records, ensuring confidentiality and compliance with healthcare regulations.
- Assisted patients with check-in and check-out procedures, providing exceptional customer service.
- Advanced experience in the following provider portals: IEHP, Medical, Availity, Scan, United Health Care, Blue Cross/Blue Shield, Cigna, Health Net, Med point, Optum prime care, Physicians Health Network, Regal, Prospect/Upland medical group.
- Advanced experience in the following EMR systems: Webpt and Prompt
- Advanced knowledge in CPT and ICD-10 coding/ medical terminalogy
- Handled incoming calls, directing inquiries to appropriate staff members efficiently.
- Processed insurance verifications and pre-authorizations to streamline patient care access.
- Supported billing processes by collecting co-pays and managing payment inquiries professionally.
Education
Medical Billing/coding - Medical Billing/coding
UEI College
Riverside, CA2025-03
Skills
- Medical billing and coding
- Medical terminology
- Insurance verification
- Insurance authorizations
- Payment collection
- Payment processing
- EMR / EHR
- Appointment scheduling
- Front desk operations
- Referral verification
- Outpatient care
- HIPAA compliance
- Microsoft office
- Organization and time management
- Telephone etiquette
Languages
English
Spanish
Limited Working
Timeline
Medical Receptionist/Medical Biller
United Therapy Network
2025.05 - Current
Medical Billing/coding - Medical Billing/coding
UEI College