TAYLOR GOODRICH
Eagle Mountain,UT
Summary
Driven and committed global logistics professional with a proven track record of success in reducing costs while increasing quality and services Known for focus on data-driven decisions and strategic improvements Strong belief in constant communication with all inside and outside relationships, while being responsive to all requests
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Operations
Awakend LLC
11.2022 - Current
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations
- Recovered and forged new relationships with 3PLs
- Reviewed and audited fulfillment invoices resulting in a refund of >$100k
- Implemented SOPs and tools to mitigate "problem orders" such as lost orders, mispicks, shortships, etc.
- Created & launch both sales and inventory tracking as well as product forecasting tools
Director of Supply Chain and Logistics
Rain International
06.2021 - 03.2023
- Created and maintain positive and effective relationships with 3rd party logistics, bonded warehouses, local carriers, manufacturing plants, printers, and customs officials across the globe
- Created and maintained positive and effective relationships with 3rd party logistics, bonded warehouses, local carriers, manufacturing plants, printers, and customs officials across the globe
- Regularly report to CFO and CEO on global inventory and future production for all products
- Host weekly calls with both third-party logistics and regional general managers to ensure there are no disruptions in the supply chain and to keep communication as a high priority
- Negotiated prices and terms with suppliers, vendors, and freight forwarders
- Implemented inventory-management strategies to maximize availability and decrease waste.
Logistics Manager
Rain International
04.2018 - 06.2021
- Monitored logistics performance and identified improvement opportunities
- Negotiated transportation and logistics contracts to reduce shipping costs
- Coordinated driver dispatch to accomplish delivery requirements
- Loaded and unloaded trucks and containers
- Implemented critical packaging changes decreasing the number of damages reported and saving nearly $.27/order
- Managed warehouse shipping and logistics team
- Managed global inventory and created the latest forecasting tools that are still in use today
Order Management Specialist
Rain International
12.2017 - 04.2018
- Managed United States inventory
- Tracked and monitored shipments to end customer
- Monitored all short ship, mis-pick, and lost order claims
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
Customer Support
Rain International
06.2016 - 12.2017
- Handled incoming support calls and all other aspects of customer service
- Conducted cold calling
- Preloader
- UPS
- Orem
- Loaded and unloaded trucks
- Assisted in training new hires
Education
Bachelor of Criminal Justice - Criminal Justice
Utah Valley University
Orem, UT05.2019
Skills
- Quality Assurance
- Process Improvements
- Performance Analysis
- Operations Management
- Logistics
- Data Management
- Purchasing and Planning
- Teamwork and Collaboration
- Inventory Management
Accomplishments
- Negotiated shipping contractsresulting in an average monthlysavings of $40k
- Led in-house audit of North
- America supply chain resulting ina 2021 refund of over $100k
- Successfully implemented newwarehousing in Great Britain priorto Brexit in 2020
- STRENGTHS
- Supply Chain and Logistics
- Procurement, Inventory Management
- Purchasing, Manufacturing, Supply Chain
- Optimization
- Key Stakeholder in Cross-
- Discipline Initiatives
- Product Manufacturing, Forecasting and
- Procurement, Product Launches, Market
- Expansion
- TRAINING / COURSES
- Supply Chain Management Analytics
- Wharton School of University of Pennsylvania
Certification
Supply Chain Management Analytics, Wharton School of Pennsylvania - 2022
Timeline
Director of Operations
Awakend LLC
11.2022 - Current
Director of Supply Chain and Logistics
Rain International
06.2021 - 03.2023
Logistics Manager
Rain International
04.2018 - 06.2021
Order Management Specialist
Rain International
12.2017 - 04.2018
Customer Support
Rain International
06.2016 - 12.2017
Bachelor of Criminal Justice - Criminal Justice
Utah Valley University
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