Accomplished Security Officer with a proven track record at Securitas Security Services USA, adept in incident reporting and access control management. Demonstrates exceptional customer relations and team collaboration skills, ensuring a safe and welcoming environment. Successfully enhanced security measures, significantly reducing risk and improving safety protocols.
Overview
9
9
years of professional experience
Work History
Security Officer
Securitas Security Services USA
10.2023 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Conducted regular patrols of key areas to spot and control security concerns.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Correctional Officer
Reno County Youth Sevices
08.2023 - 02.2024
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Interviewed inmates to obtain information and assess needs.
Responded to emergency situations and de-escalated hostile confrontations.
Documented inmate behavior and activities in logbooks.
Supervised inmates during meals, recreation and other activities.
Built solid relationships with staff and residents to keep institution safe and secure.
Correctional Officer
Hutchinson Correctional Facility
01.2019 - 07.2022
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Enforced rules and regulations to maintain order among inmates.
Housekeeper
Newton Medical Group A Professional
09.2018 - 01.2019
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Lawn and Garden Associate
Lowes Home Improvment
02.2018 - 08.2018
Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
Continuously updated personal knowledge on new lawn care products and techniques, ensuring the most accurate and up-to-date information was provided to customers.
Worked outdoors in weather conditions to care for plants and serve customers.
Provided guidance on pest control solutions, empowering customers to protect their lawns and gardens effectively.
Cashier
Braums Ice Cream And Dairy
07.2017 - 01.2018
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.
Worked closely with shift manager to solve problems and handle customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Cashier
Dairy Queen Grill & Chill
06.2016 - 11.2016
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Dietary Aide
Wesley Towers
05.2015 - 07.2016
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.