Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Taylor Hager

Palmetto,FL

Summary

Seeking positions with Medtronic as a Sales Representative, Cardiac Rhythm Heart Failure. Being patient-focused Clinical Exercise Physiologist with over 9 years of health care experience strong background working with cardiac and pulmonary patients to help achieve health and wellness goals. Special expertise in EKG interpretation, device interrogation / trouble shooting, device implant technique, while exceeding quotas to increase sales. Bringing a Bachelors in Science and extensive certifications including CCRP, RPhT, BLS, and ACLS.

Overview

10
10
years of professional experience

Work History

Senior Clinical Specialist

Medtronic
06.2023 - Current
  • Improved patient outcomes by implementing evidence-based clinical practices and guidelines.
  • Enhanced patient care quality through consistent monitoring, assessment, and intervention.
  • Streamlined clinical processes by collaborating with multidisciplinary teams to optimize workflow efficiency.
  • Increased patient satisfaction by addressing concerns and providing timely resolutions.

Clinical Specialist

Medtronic
04.2021 - Current
  • Improved patient outcomes by developing and implementing comprehensive clinical education programs.
  • Enhanced clinical team performance by providing continuous training on new medical devices and procedures.
  • Streamlined patient care processes for increased efficiency, utilizing in-depth knowledge of clinical practices.
  • Supported sales teams with expert product demonstrations and presentations at conferences, leading to increased revenue.

Intensive Care Clinical Exercise Physiologist

Sarasota Memorial Health Care System
05.2019 - Current
  • Managing, programing, and evaluating 20 to 40 patients daily, contacting individual's Physician's to relay progress and concerning condition.
  • Working closely with cardiac and pulmonary patients to deliver education on exercise and nutrition, and monitored physical endurance and progress.
  • Delivered exercise guidance to patients recovering from heart attack, lung cancer, stroke and other major health crises to rebuild strength and endurance.
  • Reporting abnormal pre-test conditions and test results of cardiac and pulmonary patients to physicians and other members of care team.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Demonstrated proper form and monitored patients during exercises.
  • Worked with clinic coordinator and nurse case manager to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Increased sales/quotas by 15%.

Pharmacy Technician

Publix Super Markets
08.2014 - Current
  • Developed network of medical professionals whose referrals led to increase of patients.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Processed over 100-350 prescriptions per day in pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Clinical Exercise Physiologist

Baptist Health System
05.2018 - 05.2019
  • Managed 50 patients daily, with 9 patients every hour.
  • Aided patients in adjusting to use of assistive devices such as pacemakers, supplemental oxygen, and prosthetic's by performing demonstrations, administering manual exercise, and providing education.
  • Reported abnormal pre-test conditions and test results from EKGs to physicians and other members of care team.
  • Integrated nutrition and exercise into lifestyle guidance for patients recovering from serious health conditions such as heart and lung transplants, stents, heart failure, and CABG
  • Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
  • Drove operational improvements which resulted in savings and improved profit margins and increased quota by 20%.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Created treatment care plan to track patient progression and communication with physicians to achieve approval for progression of patients.

Education

Bachelor of Science - Exercise Science

The University of West Florida
Pensacola, FL
4 2018

Associate of Arts - Pre-Medicine

Northwest Florida State College
Niceville, FL
4 2016

Skills

  • Team/Patient Management
  • Patient Education
  • Patient Assessment
  • Diagnostic Test/EKG Interpretation
  • Process Improvement
  • Business Operations
  • Relationship Development
  • Care Plan Creation
  • MS Office
  • Supervision
  • Preventative Care
  • Medication Administration

Accomplishments

  • 30 + Contact Hours - Medtronic Academy
  • 40 OR hours shadowing - Sarasota Memorial Healthcare Physician / PA-C
  • Continuing education w/ FSU Pre Physician Assistant
  • Continuing education w/ CCRP Certification
  • Continuing education w/ RPhT License
  • Real Estate License Course

Timeline

Senior Clinical Specialist

Medtronic
06.2023 - Current

Clinical Specialist

Medtronic
04.2021 - Current

Intensive Care Clinical Exercise Physiologist

Sarasota Memorial Health Care System
05.2019 - Current

Clinical Exercise Physiologist

Baptist Health System
05.2018 - 05.2019

Pharmacy Technician

Publix Super Markets
08.2014 - Current

Bachelor of Science - Exercise Science

The University of West Florida

Associate of Arts - Pre-Medicine

Northwest Florida State College

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Taylor Hager