Taylor Anderson Hall
Sacramento,CA
Summary
Dynamic professional with a proven track record at Starbucks, excelling in customer service and complex problem-solving. Recognized for enhancing team performance through effective staff discipline and prioritization of tasks. Adept at written communication, driving goal-oriented initiatives that significantly improved client satisfaction.
Overview
8
8
years of professional experience
Work History
Supervisor
Starbucks
Sacramento, CA
12.2020 - Current
- Oversaw daily operations, ensuring high standards of service and product quality.
- Trained and mentored new team members, fostering a collaborative work environment.
- Implemented process improvements to enhance operational efficiency and reduce waste.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Monitored employee performance, providing feedback to improve service delivery.
- Developed and enforced safety protocols to ensure compliance with health regulations.
Guest Service Expert
Smashburger
Elk Grove, CA
05.2018 - 11.2020
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Trained and mentored new staff on best practices and company standards.
- Resolved guest concerns promptly, enhancing overall satisfaction and loyalty.
Education
Commincation
Arizona State University
Tempe, AZ12-2025
High School Diploma -
Laguna Creek High School
Elk Grove, CA05-2016
Skills
- Goal oriented
- Customer service
- Complex Problem-solving
- Staff discipline
- Task prioritization
- Written communication
Timeline
Supervisor
Starbucks
12.2020 - Current
Guest Service Expert
Smashburger
05.2018 - 11.2020
Commincation
Arizona State University
High School Diploma -
Laguna Creek High School