Adaptable and dependable worker with a strong background in customer service, cash register operation, and problem-solving. I am a quick learner and I pick up on things pretty easily. I have a great deal of experience working with computers and find it easy to navigate new programs quickly. I have experience with many different types of POS systems as retail and the fast food industry have allowed me to experience a broad spectrum of systems.
Work History
Cashier/Shift Leader
3 Years 10 Months
Hardees | 01.2022 - 11.2025
Processed customer orders accurately at register and drive-thru, maintaining fast service during busy periods.
Balanced cash drawer, verified payments, and resolved discrepancies with attention to detail.
Greeted guests professionally, answered menu questions, and recommended combo options to support sales.
Coordinated with kitchen staff to ensure correct order timing and smooth service flow.
Handled refunds, voids, and payment corrections while following store cash-handling procedures.
Trained new cashiers on register operations, payment processing, and customer service standards.
Maintained clean, organized front-counter areas and restocked supplies to support daily operations.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Sales Associate
1 Year 5 Months
Dollar General | 05.2024 - 10.2025
Delivered customer service and resolved questions using store policies and product knowledge.
Operated point-of-sale register, processed transactions, and balanced cash drawer accuracy.
Stocked merchandise, rotated inventory, and maintained organized sales floor displays.
Maintained tidy aisles to create a welcoming shopping environment., faced shelves, and supported daily store presentation standards.
Supported opening and closing tasks, including cleaning, recovery, and register preparation.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.