Detail-oriented Healthcare Program Leader with 4+ years of experience in operational process improvement, regulatory compliance and data-driven program management. Expertise in driving operational excellence by streamlining workflows, maintaining robust internal controls, and ensuring audit readiness across clinical environments. Skilled in collaborating with cross-functional stakeholders (Legal, Finance,Clinical) to ensure governance standards are upheld. Currently pursuing a B.S. in Healthcare Administration with a focus on Analytics to further support value realization through structured reporting.
Work History
Lead STI Program Coordinator
1 Year 2 Months
PrimaryOne Health | 06.2025 - Current
Track program deliverables and manage task prioritization to ensure alignment with organizational timelines and performance metrics for Ryan White Clinic.
Tracked program deliverables, managed task prioritization, and ensured alignment with organizational timelines and performance metrics for Ryan White Clinic.
Design and maintain data reporting workflows supporting compliance audit readiness, and utilization tracking across multiple clinic sites.
Created user training materials and led staff training on documentation standards, ensuring consistent high-quality data entry.
Partner with Clinical, Pharmacy and Finance leadership to monitor program performance and investigate data discrepancies for the 340B program and Ryan White billing.
Patient Resource Navigator
2 Years 3 Months
PrimaryOne Health | 03.2023 - 06.2025
Created outcome and performance reports using EHR data to enhance program monitoring and inform operational decisions.
Executed data validation, cleanup, and discrepancy resolution to ensure accurate reporting.
Documented services within Allscripts EHR ensuring compliance with eligibility and reporting requirements.
Facilitated outreach and testing initiatives through precise documentation and effective follow-up tracking.
Receptionist / Data Entry Specialist
1 Year 9 Months
Directions for Youth & Families | 09.2021 - 06.2023
Managed high-volume data entry and electronic documentation for behavioral health services, ensuring accurate record-keeping.
Reviewed records for quality, correcting inconsistencies to uphold compliance standards.
Identified and escalated documentation issues to enhance reporting accuracy.
Overlooked and updated project-related documents including protocols and statements of work ensuring alignment with regulatory requirements.
Performs quality control checks on specimens to ensure that they meet established standards.
Mapped structured data from pathology and radiology reports from pathology and radiology reports while maintaining audit-ready research documentation for a 500+ sample research project.
Collects, processes, and stores biological specimens according to established protocols and SOPs.
Organizes clinical research studies, monitors, reviews, and tracks specimen-related data. Verifies specimen data entry accuracy, identifies
discrepancies, problem-solves, and collaborates to resolve issues.
Creates and modifies reference documents to facilitate standardized data collection and aid in protocol execution, management, and record keeping.
Developed training materials to support continuous education initiatives for laboratory staff.
Certified Pharmacy Technician
1 Year 5 Months
Equitas Health Pharmacy | 01.2019 - 06.2020
Ensured accuracy of patient and medication data within Epic EHR systems, enhancing data integrity.
Managed 340B and OHAP documentation workflows, ensuring compliance and facilitating audit readiness.
OSU Wexner Medical Center - James OSU Cancer Center | 03.2020 - 03.2021
Maintained accurate patient medication profiles to ensure effective pharmaceutical care.
Implemented inventory control measures to reduce waste and ensure availability of essential medications.
Managed medication preparation and dispensing for inpatient care, ensuring accuracy and compliance with safety protocols.
Assured quality control measures were met during compounding procedures for specialty items such as total parenteral nutrition solutions and chemotherapy preparations.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Bachelor of Science - Healthcare Administration (Healthcare Analytics Concentration)
DeVry University | Chicago, IL | 2027
In Progress
Associate of Applied Science - Health Information Technology (Analytics)
DeVry University | Chicago, IL | 06.2025
Certificate - Medical Billing & Coding
DeVry University | Chicago | 5 2024
Skills
EHR Systems(EPIC
Allscripts)
Data Validation & Quality Assurance
Regulatory & Grant Reporting
340b Governance
EHR systems (Epic
Allscripts)
Process Standardization
Workflow Documentation
Data Analysis
Program Compliance
Stakeholder Engagement
Cross-Functional Collaboration & Stakeholder Communication
Medicare/Managed Care Standards
Certification
Certified Pharmacy Technician
Community Health Worker
Timeline
Lead STI Program Coordinator
PrimaryOne Health
06.2025 - CurrentRead More
Patient Resource Navigator
PrimaryOne Health
03.2023 - 06.2025Read More
Receptionist / Data Entry Specialist
Directions for Youth & Families
09.2021 - 06.2023Read More
Biorepository Medical Lab Technician
Nationwide Children’s Hospital
03.2021 - 03.2023Read More
Certified Pharmacy Technician
OSU Wexner Medical Center - James OSU Cancer Center
03.2020 - 03.2021Read More
Certified Pharmacy Technician
Equitas Health Pharmacy
01.2019 - 06.2020Read More
DeVry University
Certificate from Medical Billing & Coding
Read More
DeVry University
Bachelor of Science from Healthcare Administration (Healthcare Analytics Concentration)
Read More
DeVry University
Associate of Applied Science from Health Information Technology (Analytics)