Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

TAYLOR HARPER

PrimaryOne Health
1
Certification
8
years of professional experience

Detail-oriented Healthcare Program Leader with 4+ years of experience in operational process improvement, regulatory compliance and data-driven program management. Expertise in driving operational excellence by streamlining workflows, maintaining robust internal controls, and ensuring audit readiness across clinical environments. Skilled in collaborating with cross-functional stakeholders (Legal, Finance,Clinical) to ensure governance standards are upheld. Currently pursuing a B.S. in Healthcare Administration with a focus on Analytics to further support value realization through structured reporting.

Work History

Lead STI Program Coordinator

1 Year 2 Months
PrimaryOne Health | 06.2025 - Current
  • Track program deliverables and manage task prioritization to ensure alignment with organizational timelines and performance metrics for Ryan White Clinic.
  • Tracked program deliverables, managed task prioritization, and ensured alignment with organizational timelines and performance metrics for Ryan White Clinic.
  • Design and maintain data reporting workflows supporting compliance audit readiness, and utilization tracking across multiple clinic sites.
  • Created user training materials and led staff training on documentation standards, ensuring consistent high-quality data entry.
  • Partner with Clinical, Pharmacy and Finance leadership to monitor program performance and investigate data discrepancies for the 340B program and Ryan White billing.

Patient Resource Navigator

2 Years 3 Months
PrimaryOne Health | 03.2023 - 06.2025
  • Created outcome and performance reports using EHR data to enhance program monitoring and inform operational decisions.
  • Executed data validation, cleanup, and discrepancy resolution to ensure accurate reporting.
  • Documented services within Allscripts EHR ensuring compliance with eligibility and reporting requirements.
  • Facilitated outreach and testing initiatives through precise documentation and effective follow-up tracking.

Receptionist / Data Entry Specialist

1 Year 9 Months
Directions for Youth & Families | 09.2021 - 06.2023
  • Managed high-volume data entry and electronic documentation for behavioral health services, ensuring accurate record-keeping.
  • Reviewed records for quality, correcting inconsistencies to uphold compliance standards.
  • Identified and escalated documentation issues to enhance reporting accuracy.

Biorepository Medical Lab Technician

2 Years
Nationwide Children’s Hospital | 03.2021 - 03.2023
  • Overlooked and updated project-related documents including protocols and statements of work ensuring alignment with regulatory requirements.
  • Performs quality control checks on specimens to ensure that they meet established standards.
  • Mapped structured data from pathology and radiology reports from pathology and radiology reports while maintaining audit-ready research documentation for a 500+ sample research project.
  • Collects, processes, and stores biological specimens according to established protocols and SOPs.
  • Organizes clinical research studies, monitors, reviews, and tracks specimen-related data. Verifies specimen data entry accuracy, identifies

discrepancies, problem-solves, and collaborates to resolve issues.

  • Creates and modifies reference documents to facilitate standardized data collection and aid in protocol execution, management, and record keeping.
  • Developed training materials to support continuous education initiatives for laboratory staff.

Certified Pharmacy Technician

1 Year 5 Months
Equitas Health Pharmacy | 01.2019 - 06.2020
  • Ensured accuracy of patient and medication data within Epic EHR systems, enhancing data integrity.
  • Managed 340B and OHAP documentation workflows, ensuring compliance and facilitating audit readiness.
  • Reconciled insurance claims and resolved billing discrepancies, improving claims processing efficiency.

Certified Pharmacy Technician

1 Year
OSU Wexner Medical Center - James OSU Cancer Center | 03.2020 - 03.2021
  • Maintained accurate patient medication profiles to ensure effective pharmaceutical care.
  • Implemented inventory control measures to reduce waste and ensure availability of essential medications.
  • Managed medication preparation and dispensing for inpatient care, ensuring accuracy and compliance with safety protocols.
  • Assured quality control measures were met during compounding procedures for specialty items such as total parenteral nutrition solutions and chemotherapy preparations.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

Bachelor of Science - Healthcare Administration (Healthcare Analytics Concentration)

DeVry University | Chicago, IL | 2027

In Progress

Associate of Applied Science - Health Information Technology (Analytics)

DeVry University | Chicago, IL | 06.2025

Certificate - Medical Billing & Coding

DeVry University | Chicago | 5 2024

Skills

EHR Systems(EPIC
Allscripts)
Data Validation & Quality Assurance
Regulatory & Grant Reporting
340b Governance
EHR systems (Epic
Allscripts)
Process Standardization
Workflow Documentation
Data Analysis
Program Compliance
Stakeholder Engagement
Cross-Functional Collaboration & Stakeholder Communication
Medicare/Managed Care Standards

Certification

  • Certified Pharmacy Technician
  • Community Health Worker

Timeline

Lead STI Program Coordinator

PrimaryOne Health
06.2025 - CurrentRead More

Patient Resource Navigator

PrimaryOne Health
03.2023 - 06.2025Read More

Receptionist / Data Entry Specialist

Directions for Youth & Families
09.2021 - 06.2023Read More

Biorepository Medical Lab Technician

Nationwide Children’s Hospital
03.2021 - 03.2023Read More

Certified Pharmacy Technician

OSU Wexner Medical Center - James OSU Cancer Center
03.2020 - 03.2021Read More

Certified Pharmacy Technician

Equitas Health Pharmacy
01.2019 - 06.2020Read More

DeVry University

Certificate from Medical Billing & Coding
Read More

DeVry University

Bachelor of Science from Healthcare Administration (Healthcare Analytics Concentration)
Read More

DeVry University

Associate of Applied Science from Health Information Technology (Analytics)
Read More
TAYLOR HARPER