Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Heinbokel

Agawam,MA

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization.

Overview

11
11
years of professional experience

Work History

Store Manager/Rx

CVS Health
02.2017 - Current
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed store employees successfully in fast-paced environment.
  • Trained and developed new employees
  • Managed inventory control, cash control and store opening and closing procedures.
  • Effectively managed crew schedules while adhering to contractual restrictions.

Assistant Manager

Scoops of Agawam
04.2017 - 08.2019
  • Cultivated warm relationships with regular customers.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Server

Ice Cream Shoppe
06.2015 - 04.2017
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Processed sales transactions for cash, debit and credit purchases.
  • Bussed and reset tables to keep dining room and work areas clean.

Team Member

Six Flags New England
04.2013 - 06.2016
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Bachelor of Science - Business Administration And Operations Management

Bay Path University
Longmeadow, MA
05.2019

High School Diploma -

Agawam High School
Agawam, MA
07.2015

Skills

  • Excellent Communication
  • Time Management
  • Operations Management
  • Staff Management
  • Team Leadership
  • Goals and Performance
  • Customer Service
  • Employee Motivation

Timeline

Assistant Manager

Scoops of Agawam
04.2017 - 08.2019

Store Manager/Rx

CVS Health
02.2017 - Current

Server

Ice Cream Shoppe
06.2015 - 04.2017

Team Member

Six Flags New England
04.2013 - 06.2016

Bachelor of Science - Business Administration And Operations Management

Bay Path University

High School Diploma -

Agawam High School

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Taylor Heinbokel