Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Heslep

Buford,GA

Summary

Proven Master Hairstylist with a track record of enhancing customer loyalty and boosting sales growth at Fifth and Mae Salons. Excelled in fast-paced environments, showcasing exceptional organizational skills and a knack for customer engagement. Achieved remarkable client satisfaction through personalized consultations and adept complaint handling, ensuring safety and stellar results. Seeking a new beginning in an office environment, and ready to use my great people skills to ensure customer satisfaction.

Overview

6
6
years of professional experience

Work History

Master Hairstylist

Fifth and Mae Salons
02.2019 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Improved workflow efficiency through timely inventory management, ensuring necessary tools and products were always available for use by all staff members.
  • Balanced a high volume of walk-in appointments with pre-scheduled bookings, demonstrating adaptability and strong time-management skills in a fast-paced environment.
  • Conducted thorough consultations prior to chemical treatments such as perms or relaxers, ensuring client understanding and safety throughout the process.

Hairstylist Booth Renter

Self
09.2022 - 09.2023
  • Boosted customer loyalty by offering tailored recommendations on hair care products and at-home maintenance techniques.
  • Streamlined appointment scheduling and managed time efficiently to accommodate multiple clients per day.
  • Educated clients about proper hair care techniques using various tools such as straighteners, curling irons, or blow dryers for optimal results at home.
  • Increased client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Booking and scheduling clients.
  • Customer services and ensuring customer satisfaction.
  • Working on financial management such as purchasing products and paying booth rental.

Education

High School Diploma -

Lanier High School
Sugar Hill, GA
05.2017

Skills

  • Great Customer Service skills
  • Working in a fast paced environment
  • Working well under pressure
  • Organization skills
  • Complaint Handling
  • Customer Engagement
  • Relationship Building
  • Online chat and email
  • Client Engagement
  • Appointment Coordination
  • Payment management
  • Team training and development
  • Product Sales
  • Marketing
  • Research capabilities
  • Sales growth initiatives
  • Accuracy and Attention to Detail
  • Fast Typing Speed
  • Customer Service-Oriented
  • Maintains confidentiality
  • Strong Problem Solver

Timeline

Hairstylist Booth Renter

Self
09.2022 - 09.2023

Master Hairstylist

Fifth and Mae Salons
02.2019 - Current

High School Diploma -

Lanier High School

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Taylor Heslep