Taylor Higgins
Owasso,OK
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Experienced in handling demanding situations, effective multitasking, and efficient assistance. Trainable and committed to creating warm and inviting workplace atmosphere.
Overview
5
5
years of professional experience
Work History
Babysitter
Families In The Community
01.2019 - 02.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Host
Fish City Grill
03.2023 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
High School Diploma -
Edmond Memorial High School
Edmond, OK05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Professional Appearance
- Phone Etiquette
- Complaint Handling
- Restroom Servicing
- Customer service expertise
- Restaurant Operations
Timeline
Host
Fish City Grill
03.2023 - 05.2023
Babysitter
Families In The Community
01.2019 - 02.2024
High School Diploma -
Edmond Memorial High School
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