Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAYLOR HOPKINS

Highlands Ranch,CO

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Babysitter

Liz Helwig Centennial, CO
08.2023 - Current
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions Assisting meals, snacks, and bedtime routines for the children. Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Helped complete homework, school projects and chores.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.

Sales Associate

Ulta Beauty Inc.
04.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to achieve monthly sales targets.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed strong rapport with customers and created positive impression of business.

Crew Member

Twisted Sugar I Highlands Ranch, CO
11.2022 - 03.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils. Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner. Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service. Took orders from patrons and input selections into store computer system.
  • Upheld high standards of productivity and quality in operations.

Crew Member

Dairy Queen Orange Julius I Highlands Ranch, CO
04.2021 - 11.2022
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils. Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.

Education

High School - General Studies

Mountain Vista High School
Highlands Ranch, CO

Bachelor of Science - Business

Florida Atlantic University
Boca Raton, FL
05-2028

Skills

  • Customer Service
  • Customer Engagement
  • Store Opening and Closing
  • Company Standards
  • Teamwork and Collaboration
  • Sales Expertise
  • Complex Problem-Solving
  • Positive Company Representation
  • Flexible Schedule
  • Strong work ethic
  • Problem-solving
  • Time management

Timeline

Sales Associate

Ulta Beauty Inc.
04.2024 - 08.2024

Babysitter

Liz Helwig Centennial, CO
08.2023 - Current

Crew Member

Twisted Sugar I Highlands Ranch, CO
11.2022 - 03.2024

Crew Member

Dairy Queen Orange Julius I Highlands Ranch, CO
04.2021 - 11.2022

High School - General Studies

Mountain Vista High School

Bachelor of Science - Business

Florida Atlantic University

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TAYLOR HOPKINS