Taylor Howard
St. Louis,MO
Summary
Dedicated and well-qualified candidate offering proven skills in patient care, compliance and regulations, and treatment implementation. Detail-oriented, responsive and proficient in psychological and business response. Comfortable multitasking in fast-paced, deadline-driven environments. Methodical and well-coordinated administrative professional offering expertise in field, looking for a long-term position within an ethically and morally sound corporation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Documentation Specialist
AB Mauri North America
St. Louis, MO
03.2023 - Current
- Promptly responded to requests for information while maintaining security.
- Collected and organized documentation within logical groupings or categories to facilitate ease of access for stakeholders.
- Manage secure storage, backups and retrieval of archived documents.
- Drafted and updated vital company documents and records.
- Created technical documents and updated throughout document lifecycle.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
Agency Coordinator
Combined Insurance
St Louis, MO
01.2023 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Regulatory Coordinator (Department of Oncology)
Washington University
St. Louis, MO
07.2022 - 12.2022
- Maintain strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilize computerized Resource and Protocol Management System
- Provide strategic regulatory input to internal and external stakeholders in compliance with FDA regulations.
- Manage upkeep of regulatory electronic filing systems and archives.
Recruiter
Sundance Clinical Research
St. Louis, MO
10.2021 - 04.2022
- Recruit and schedule hopeful participants in clinical research studies; answer inbound phone calls, place outgoing calls to qualifying subjects, sourcing of charts, managing of visit schedule, and electronic payments for study participants.
- Explain expected responsibility of patient if selected to participate in clinical research studies
- Read, analyzed, and interpreted various internal and external documents and reports.
- Manage candidate activity within Applicant Tracking System (ATS).
- Monitor applicant tracking system actions to support study participant deadlines and streamline candidate experiences.
- Work with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
- Keep current on hiring trends and recommended solutions to improve recruiting processes.
- Utilize internal recruiting systems (iCIMS) to record, update and track all candidate progress.
Case Manager
Adapt of Missouri
St. Louis, MO
06.2021 - 10.2021
- Overseeing medical appointments, medication regimens, and the general well-being of clients
- Working closely with nurses, psychiatrist, and other doctors within clients network to triage the best care possible
- Develop appropriate care plans for at-risk individuals and high-risk families.
Screener
BrightStar Corporation
St. Louis, MO
03.2021 - 07.2021
- Work under contract to provide temperature screens to those coming into facilities around the greater St. Louis metropolitan area
- Maintain meticulous record-keeping of data on various subjects.
- Uphold strong customer service standards while completing screenings.
- Essential worker during the COVID-19 pandemic.
Sales Representative
Vector Marketing
St. Louis, MO
09.2020 - 12.2020
- Worked remotely via zoom during COVID-19 to ensure that customers were top priority
- Use of Zoom, PowerPoint, customer service skills.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Pharmacy Technician
Walgreens Specialty Pharmacy
Kansas City, Mo
08.2017 - 07.2019
- Managed HIV/AIDS population of Greater Kansas City area last names A-K among other complex patient cases that require discretion, communicating with doctors, nurses and private insurance companies to help triage patients’ needs.
Pharmacy Technician
Walgreens Pharmacy
St. Louis, Mo
08.2014 - 07.2019
- Retail pharmacy setting; answering phones, HIPPA training, filling prescriptions, communicating with Doctors’ offices and insurance companies
Office Coordinator
University of Missouri Kansas City
Kansas CIty, MO
09.2017 - 05.2019
- Supported internal team members with technical knowledge, operational support and exemplary customer service.
- Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
- Documented daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
Education
MBA - Business Administration
University of Missouri - St Louis
St Louis, MO12.2023
B.S - Psychology
University of Missouri
05.2021
Skills
- Project Support
- Workflow Management
- Log Updating
- Vendor Invoicing
- Document Control
- Friendly, Positive Attitude
- Electronic Document creation, distribution, and upkeep
- Recruiting
- ATS Systems
- Adaptability
- Strong work ethic
- Problem solving
- Critical Thinking
- Dedicated
- Good Time Management
- HIPPA proficient
- Chart Sourcing and documentation
- Triage
- Medical Terminology
- Insurance Verification
- Scheduling
- Medical Billing
- Data entry
- Organizational Skills
- Leadership
- Microsoft Office
- Office Management
- Creative Problem Solving
- Infection Control
- Microsoft Powerpoint
- Electronic Payments
Additional Information
- 2016 Rotary Club “Young Citizens Award”
Certification
- Certified COVID-19 Contact Tracer, Johns Hopkins University - 2020
- Licensed Life & Accident Insurance Agent - 2023
Timeline
Documentation Specialist
AB Mauri North America
03.2023 - Current
Agency Coordinator
Combined Insurance
01.2023 - Current
Regulatory Coordinator (Department of Oncology)
Washington University
07.2022 - 12.2022
Recruiter
Sundance Clinical Research
10.2021 - 04.2022
Case Manager
Adapt of Missouri
06.2021 - 10.2021
Screener
BrightStar Corporation
03.2021 - 07.2021
Sales Representative
Vector Marketing
09.2020 - 12.2020
Office Coordinator
University of Missouri Kansas City
09.2017 - 05.2019
Pharmacy Technician
Walgreens Specialty Pharmacy
08.2017 - 07.2019
Pharmacy Technician
Walgreens Pharmacy
08.2014 - 07.2019
MBA - Business Administration
University of Missouri - St Louis
B.S - Psychology
University of Missouri
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