Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Howard

Atlanta,Georgia

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Customer Care Representative

The Sunshine Band
Atlanta, GA
11.2017 - 02.2024
  • Answered customer inquiries over the phone and via email.
  • Resolved customer complaints promptly and professionally.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customers to maintain positive relationships throughout and following sales processes.
  • Prepared and sold broad range of merchandise to individuals and during yearly conventions.

Dollar Tree

Cashiers
Atlanta, GA
10.2021 - 08.2023
  • Completed day-to-day duties accurately and efficiently.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.

Education

High School Diploma -

Charles Drew High School
Riverdale, GA
05-2022

Skills

  • Payment Processing
  • Customer Relations
  • Sales Transactions
  • Credit Card Payment Processing
  • Merchandise Orders and Exchanges
  • Teamwork

References

  • Dr. T Lynn Smith - Real Solutions of GA - 770.375.7285
  • Dr. Leslie Pace - President, The Sunshine Band 678.618.2662

Timeline

Dollar Tree

Cashiers
10.2021 - 08.2023

Customer Care Representative

The Sunshine Band
11.2017 - 02.2024

High School Diploma -

Charles Drew High School

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Taylor Howard