Taylor Hurley
Russellville,TN
Summary
Accomplished Assistant Manager with a proven track record at Oreilly Auto Parts Distribution Center, enhancing customer satisfaction and streamlining operations. Expert in inventory control and relationship building, demonstrated through improved stock accuracy and fostering a positive work environment. Skilled in both customer service and problem-solving, ensuring operational excellence and team harmony.
Overview
2025
2025
years of professional experience
Work History
Retail Worker
Kohls Department Store
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Retail Sales Associate
Dollywood Theme Park
Assistant Manager
Oreilly Auto Parts Distrbution Center
02.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Retail Sales Associate
Walmart
05.2020 - 01.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Associates Degree - Business Management
Walters State Community College
Morristown, TN12.2024
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
- Cash handling accuracy
- Store maintenance
- Stock replenishment
- Product knowledge expertise
- Shipment receiving
- Order processing
Timeline
Assistant Manager
Oreilly Auto Parts Distrbution Center
02.2021 - Current
Retail Sales Associate
Walmart
05.2020 - 01.2021
Retail Worker
Kohls Department Store
Retail Sales Associate
Dollywood Theme Park
Associates Degree - Business Management
Walters State Community College
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