Taylor Jackson
Camden
Summary
Dedicated and compassionate individual with a talent for connecting with people and fostering understanding. Attention to detail drives me to always strive for excellence. Eager for opportunities to progress and enhance skills. Consistently excelled in my career, earning trust of customers and colleagues to deliver exceptional results. Strong candidate for this position despite limited experience. Committed to becoming a valuable asset to the company, earning trust and advancing within the organization.
Overview
5
5
years of professional experience
Work History
Guest Experience Associate
Fairfield Inn & Suites
09.2021 - 10.2021
- Assisted with various administrative tasks as needed, such as data entry, filing, and maintaining accurate records of guest correspondence.
- Ensured smooth operation of the front desk by monitoring inventory levels and ordering supplies proactively as needed.
- Conducted regular room inspections to guarantee cleanliness standards were met consistently across all accommodations.
- Provided local area knowledge to guests, offering recommendations for dining, shopping, and entertainment options nearby.
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes for guest to enjoy daily.
Call Center Representative
L Brands
08.2018 - 10.2018
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Efficiently processed phone orders for remote customers, offering exceptional service regardless of location.
- Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.
Retail Associate
True North Shell
08.2017 - 08.2018
- Maintained a clean and welcoming store environment to enhance the overall experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Trained new employees on operational procedures, enhancing team performance.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
Retail Associate
Goodwill Easter Seals Miami Valley
08.2016 - 08.2017
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Conducted in-depth training for new employees on company policies, operational procedures, and customer service excellence, contributing to a positive work environment, stronger staff development, and measurable gains in team productivity.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Miamisburg High School
Miamisburg, OH06.2015
Skills
- Strong communication skills
- Bilingual in English and Spanish
- Thoroughness in task execution
- Inventory monitoring/Product sales
- Data entry
- Product knowledge expertise
- Customer engagement
- Cash handling accuracy
- Teamwork and collaboration
- Critical thinking and problem solving
- Goal oriented
- Strong computer skills
Professional Overview
I am a compassionate and detail-oriented individual with a proven ability to build strong relationships and create a positive environment. I excel in fast-paced settings, quickly mastering new skills and consistently delivering accurate results. While my professional experience is developing, I am a highly motivated and ambitious candidate, eager to contribute and grow within a company that values advancement.
Languages
Spanish
Professional Working
Timeline
Guest Experience Associate
Fairfield Inn & Suites
09.2021 - 10.2021
Call Center Representative
L Brands
08.2018 - 10.2018
Retail Associate
True North Shell
08.2017 - 08.2018
Retail Associate
Goodwill Easter Seals Miami Valley
08.2016 - 08.2017
High School Diploma -
Miamisburg High School
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