Taylor Jackson
Whiteville
Summary
Highly competent Construction Project Manager with experience managing all aspects of construction projects, from planning to execution. Showcasing strong leadership skills and strategic thinking, capable of driving project success while maintaining budget and schedule constraints. Track record of delivering high-quality work while fostering positive relationships with stakeholders and team members. Demonstrated ability to solve complex problems and make sound decisions under pressure.
Overview
18
18
years of professional experience
Work History
Construction Control Specialist
Focus Broadband
Shallotte
06.2023 - Current
- Coordinates construction timelines, ensuring projects meet deadlines and regulatory standards.
- Facilitates bid package scheduling, aligning deliverables with project milestones.
- Evaluates regulatory compliance, supporting effective enforcement and project success.
- Assists construction teams, enhancing collaboration and project execution efficiency.
- Manages final cost documentation, ensuring accuracy and timely submission.
- Evaluated regulatory requirements for projects, ensuring compliance and reducing the risk of costly delays through proactive assessments.
- Ensure strict adherence to ensure all contract guidelines and project specifications throughout the duration of construction activities.
- Confirm that all required Department of Transportation (DOT) permits are properly obtained, current and aligned with project scope.
- Secure locate tickets through 811 prior to excavation to ensure underground utility safety and regulatory compliance.
Customer Support Specialist/ Level II
Focus Broadband
Shallotte
12.2021 - 06.2023
- Resolved 200+ customer inquiries weekly, enhancing satisfaction and retention.
- Developed training materials, reducing onboarding time by 40 hours annually.
- Collaborated with IT to improve system efficiency, cutting response times by 15%.
Optometric Technician
Vision Square Eye Care
Shallotte
12.2019 - 12.2021
- Obtain and record the patient's preliminary case history.
- Maintain records, schedule appointments, perform bookkeeping, correspondence, and filing.
- Prepare patient for vision examination; assist in testing for perception, and visual field, utilizing ocular testing apparatus.
- Instruct patients in care and use of glasses or contact lenses.
- Maintain inventory of materials and cleans instruments.
- Assist in the fabrication of eyeglasses or contact lenses.
- Answering phone calls, scheduling appointments, authorization exam room for Optometrist.
Construction Project Manager
Seegars Fence
Wilmington
10.2018 - 10.2019
- Managed project timelines and coordinated schedules for multiple construction sites.
- Oversaw subcontractor performance and ensured compliance with safety regulations.
- Collaborated with clients to define project requirements and expectations.
Project Manager
GTT
Cary
10.2018 - 01.2019
- Led IT projects by aligning team efforts, ensuring timely delivery and budget compliance.
- Enhanced project outcomes through strategic resource allocation and risk management.
- Streamlined communication channels, fostering collaboration and swift problem resolution.
- Monitor and enforce all adherence to contractual language and obligations.
Project Manager
Access Point Inc
Cary
09.2014 - 10.2018
- Coordinated project activities, improving resource allocation and stakeholder satisfaction.
- Prepared detailed reports, identifying trends and informing strategic decisions.
- Facilitated meetings, resolving issues and aligning project goals with client needs.
- Managed risk assessments, developing strategies that ensured project success.
- Oversee implementation to ensure all activities align with contract requirements.
Provisioner/ Activations Specialist
Access Point Inc
Cary
08.2014 - 09.2014
Customer Service Representative
Access Point Inc
Cary
09.2013 - 08.2014
Shoe Department Manager
SteinMart
Cary
07.2008 - 09.2013
- Led a team in optimizing shoe displays, enhancing customer engagement and boosting sales.
- Trained staff on product knowledge, improving service quality and customer satisfaction.
- Managed inventory efficiently, ensuring product availability and reducing stock discrepancies.
- Resolved customer issues swiftly, enhancing store reputation and loyalty.
- Implemented sales strategies, achieving consistent monthly targets and increasing revenue.
Education
PMP
Private
01.2026 - 01.2026
Architecture/ Interior Design
Wake Tech Community College
Raleigh, NCPMP course work
Durham Technical College
Durham, NCSkills
- Microsoft Word
- Excel
- Powerpoint
- Outlook
- Project Management
- Customer Support
- Construction
- Control
Personal Information
Title: Project Manager
Timeline
PMP
Private
01.2026 - 01.2026
Construction Control Specialist
Focus Broadband
06.2023 - Current
Customer Support Specialist/ Level II
Focus Broadband
12.2021 - 06.2023
Optometric Technician
Vision Square Eye Care
12.2019 - 12.2021
Construction Project Manager
Seegars Fence
10.2018 - 10.2019
Project Manager
GTT
10.2018 - 01.2019
Project Manager
Access Point Inc
09.2014 - 10.2018
Provisioner/ Activations Specialist
Access Point Inc
08.2014 - 09.2014
Customer Service Representative
Access Point Inc
09.2013 - 08.2014
Shoe Department Manager
SteinMart
07.2008 - 09.2013
Architecture/ Interior Design
Wake Tech Community College
PMP course work
Durham Technical College