Taylor Johnson
Detroit,MI
Summary
Results-oriented professional with extensive expertise in customer service and cash handling at White Castle. Demonstrated success in elevating customer satisfaction while upholding stringent food quality standards. Outstanding organizational and communication skills foster effective team collaboration and enhance operational efficiency. Dedicated to providing exceptional service in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Team Member
White Castle
Dearborn, MI
07.2024 - 12.2024
- Ensured cleanliness of dining area by promptly clearing and sanitizing tables for new customers.
- Prepared food items per established recipes and portion sizes, maintaining quality standards.
- Monitored stock levels to aid inventory management, notifying supervisor for necessary replenishment.
- Delivered prompt and courteous service to all customers, enhancing overall experience.
- Maintained a clean and organized workstation to support efficient operations.
- Managed drive-thru and front counter orders during peak periods to maximize service efficiency.
Crew Member
McDonald's
Livonia, MI
12.2023 - 07.2024
- Operated cash register, handling transactions with accuracy and providing correct change to customers.
- Delivered exceptional customer service by greeting and assisting customers professionally.
- Ensured cleanliness of dining area by promptly clearing and sanitizing tables for next customers.
- Prepared food items according to established recipes, maintaining high quality standards.
Education
Bachelor of Science - Nursing
Wayne State University
Detroit, MI06-2028
High school diploma -
Westfield Preparatory High School
Redford, MI06-2024
Skills
- Sales and cash handling
- Cashiering and POS
- Basic math skills
- Customer service excellence
- Organizational abilities
- Food preparation techniques
- Team collaboration
- Conflict resolution strategies
- Effective communication
Affiliations
- Active member and participant in Forgotten Harvest and Gleaners.
- National Honor Society Inductee
- 2024 Westfield Preparatory High School Class Salutatorian
Timeline
Team Member
White Castle
07.2024 - 12.2024
Crew Member
McDonald's
12.2023 - 07.2024
Bachelor of Science - Nursing
Wayne State University
High school diploma -
Westfield Preparatory High School
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