Taylor Johnson
Palm Desert,CA
Summary
Results-driven assistant golf professional focused on enhancing the golf experience through tailored coaching and effective tournament management. Demonstrated success in boosting member participation and engagement via meticulously planned events. Strong communicator and team leader with expertise in operations management and client relationship building.
Overview
9
9
years of professional experience
Work History
2nd Assistant Golf Professional
Laurel Valley Golf Club
Ligonier, Pennsylvania
04.2025 - Current
- Coordinated tournaments and events, increasing club engagement and member participation.
- Managed inventory, ensuring optimal stock levels of merchandise in golf shop.
- Assisted in the daily operations of the golf shop and member services to enhance the experience.
- Trained new staff in operational procedures and club policies to ensure seamless integration.
- Created marketing materials to promote golf course services and products.
- Tracked sales activity and adjusted pricing strategies, enhancing revenue potential.
- Conducted daily inventory checks to maintain accurate merchandise records.
- Maintained comprehensive records of daily rounds played on the course.
Assistant Golf Professional/Director of Tournament Operations
The Reserve Club
Indian Wells, CA
10.2022 - Current
- Led team of professionals, providing guidance and mentorship to enhance skills and performance.
- Oversaw daily operations to maintain high standards of efficiency and productivity.
- Coordinated cross-departmental projects to ensure timely completion and alignment with organizational goals.
- Conduct regular meetings with direct reports to review progress towards goals.
- Collaborate with other departments to streamline processes and improve communication.
- Monitor industry trends to stay current on best practices and emerging opportunities.
- Resolve conflicts among team members or departments promptly and fairly.
- Ensure compliance with all relevant regulations, policies, and procedures.
- Oversaw customer interactions and engagement methods to enhance experiences.
Assistant Golf Professional
South Fork Country Club
Amagansett, NY
05.2020 - 10.2022
- Managed daily golf operations, including course maintenance and scheduling.
- Supervised and trained staff to deliver exceptional customer service experiences.
- Enforced safety regulations on the course to ensure positive experience for all players.
- Evaluated staff performance regularly, providing constructive feedback.
- Developed and implemented various golf programs for members and guests.
- Organized and executed golf tournaments and events, enhancing community engagement and participation.
- Coordinated with venue staff to secure appropriate facilities for tournaments.
- Created marketing materials to promote tournaments, increasing participant interest and visibility.
- Provided training direction, encouragement, motivation and nutritional advice to prepare athletes for games, competitive events, or tours.
Assistant Golf Professional
The Oaks Club
Osprey, FL
12.2018 - 05.2020
- Provided personalized instruction to individuals or groups through private lessons or clinics.
- Oversaw membership services, managing sales, renewals, and member communication initiatives to enhance member satisfaction and engagement.
- Supervised and trained staff, ensuring exceptional customer service.
- Collaborated with club management to develop annual budgets and set financial goals, ensuring alignment with club priorities.
- Negotiated contracts with vendors to secure competitive pricing for products and services.
- Analyzed course play data to identify areas for improvement or modifications.
- Coordinated with food and beverage departments for event planning purposes.
- Conducted regular inventory checks of retail merchandise in pro shop.
- Resolved employee conflicts promptly to foster a positive work environment, contributing to improved staff morale and teamwork.
Assistant Golf Professional
Trophy Club Country Club
Trophy Club, TX
04.2017 - 12.2018
- Provided personalized instruction to individuals or groups through private lessons or clinics.
- Developed and implemented engaging golf programs that enhanced member and guest experience.
- Organized and executed well-received golf tournaments and events that strengthened community engagement.
- Supervised and trained staff, ensuring exceptional customer service.
- Evaluated staff performance regularly, providing constructive feedback.
- Created targeted marketing materials that increased participation in golf events, lessons, and memberships.
- Enforced safety regulations on the course to ensure positive experience for all players.
Education
Bachelor of Science - Turfgrass Management
Louisiana State University
Baton Rouge, LAAssociate of Arts - Golf Facility Management & Maintenance
The Golf Academy of America
Dallas, TXSkills
- Level 2 PGA associate
- Golf Genius proficiency
- Tournament management
- Social media promotion
- Inventory oversight
- Staff training
- Sales analysis
- Operational management
- Effective communication
- Sales and marketing
- Customer relationship management
Timeline
2nd Assistant Golf Professional
Laurel Valley Golf Club
04.2025 - Current
Assistant Golf Professional/Director of Tournament Operations
The Reserve Club
10.2022 - Current
Assistant Golf Professional
South Fork Country Club
05.2020 - 10.2022
Assistant Golf Professional
The Oaks Club
12.2018 - 05.2020
Assistant Golf Professional
Trophy Club Country Club
04.2017 - 12.2018
Bachelor of Science - Turfgrass Management
Louisiana State University
Associate of Arts - Golf Facility Management & Maintenance
The Golf Academy of America