Taylor Johnston
Roseville,CA
Summary
I am an a recent graduate with a BA in Communications. Worked the entire way through college full-time. Finally prepared to take the next step in my career. I have passionate for the arts, people and storytelling. Love interacting on a personal or grand scale level. I provide effective and efficient communication. Am an open-minded and curious individual with a strong drive to work hard and continue learning. Love exploring creativity and welcoming new ideas. Very eager and motivated to put these skills to use!
Overview
6
6
years of professional experience
Work History
Server
Ambrose Butchery
Fremont, CA
07.2022 - Current
- Created warm relationships and entertained regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Thoroughly explained our drink and food menu items and suggested appropriate options when applicable
- Helped bus and reset tables to keep dining room and work areas clean
Shift Manager/Barista
Shift Grilled Cheese And Coffee House
Sacramento, CA
12.2021 - 07.2022
- Barista with espresso bar and made grilled cheese with hot and heavy equipment
- Held manager position and trained many new employees
- Maintained energy and enthusiasm in fast-paced environment
- Worked flexible hours across night, weekend and holiday shifts
- Worked with customers to understand needs and provide excellent service
- Demonstrated respect, friendliness and willingness to help always
- Created great customer relationships
Customer Service
Nick The Greek
Santa Cruz, CA
06.2019 - 07.2020
- Worked full-time during college
- Preformed interactions from 50 - 100 customers daily
- Provided accurate and efficient exchanges and necessary problem-solving
- Trained new employees
Food Runner/Cashier/Barista
Sandwiches, The Buttery
Santa Cruz, CA
06.2018 - 06.2019
- Handled register with quick and accurate exchanges
- Increased sales within 6 months
- Worked during college and took on extra shifts to keep help out
- Helped customers navigate menu, avoid allergies, resolved customer complaints with high satisfaction rate
- Took on any position with ease
Dishwasher & Hostess
Kanes Resturant
Grass Valley, CA
07.2017 - 04.2018
- Followed safety precautions always
- Kept area safe for myself and employees - to prevent any incidents
- Moved up quickly to hostess
- Handled all seating and reservations
- Ran steady environment for myself, guests and servers
Catering
Emily's Catering
Grass Valley, OR
01.2017 - 01.2018
- Worked at various sized venues from business meetings to weddings
- Provided friendly, courteous service to create memorable moments for guests
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency
Assistant General Manager
Mom and Pop Dog Groomers
Penn Valley, CA
01.2015 - 01.2016
- Took care of all clientele matters; appointments, handling their animals etc.
- Cleaned pet stations, groomed dogs
- Filled in as treasurer position
Education
Bachelor of Arts - Communications
Sacramento State College
05.2022
Associate's degree - Communications
Cabrillo College
05.2020
Skills
- Customer Service (7 years)
- Effective speaker
- Public Relations
- Communication skills
- Interpersonal Skills
- Microsoft SharePoint
- Event Planning
- Food & Service Industry
- Intermediate level Drawing/Painting
- Pet Care
Timeline
Server
Ambrose Butchery
07.2022 - Current
Shift Manager/Barista
Shift Grilled Cheese And Coffee House
12.2021 - 07.2022
Customer Service
Nick The Greek
06.2019 - 07.2020
Food Runner/Cashier/Barista
Sandwiches, The Buttery
06.2018 - 06.2019
Dishwasher & Hostess
Kanes Resturant
07.2017 - 04.2018
Catering
Emily's Catering
01.2017 - 01.2018
Assistant General Manager
Mom and Pop Dog Groomers
01.2015 - 01.2016
Bachelor of Arts - Communications
Sacramento State College
Associate's degree - Communications
Cabrillo College
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