Taylor Jones
Dearborn Heights,MI
Summary
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
1
1
year of professional experience
Work History
Hostess/Server Assistant
On The Border Cantina and Grill
03.2021 - 06.2021
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Team Member
McDonald's
07.2020 - 10.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Wayne Memorial High School
Wayne, MI06-2021
Skills
- Menu memorization
- Greeting guests
- Cleaning and sanitation
- Hospitality service expertise
- Effective multitasking
- Food preparation/handling
- Table assignment
- Customer Service
Timeline
Hostess/Server Assistant
On The Border Cantina and Grill
03.2021 - 06.2021
Team Member
McDonald's
07.2020 - 10.2020
High School Diploma -
Wayne Memorial High School