Taylor Jones
Franklin,TN
Summary
Motivated and adaptable professional with experience supporting operations in high-demand environments. Brings strong interpersonal skills, attention to detail, and the ability to manage multiple priorities efficiently. Proven track record of providing excellent customer service, maintaining organization, and supporting team success. Quick to learn, reliable under pressure, and prepared to add value in a wide range of professional settings.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Medical Receptionist
Vanderbilt University Hospital
Nashville, TN
12.2024 - Current
- Provide compassionate, professional support to patients and families during high-stress and emotionally sensitive situations, ensuring a positive patient experience
- Collect documentation, verified insurance, and ensured accurate patient records in Epic EHR system, reducing errors and delays in care
- Coordinate with nurses, midwives, and hospital staff to facilitate patient flow, streamline admissions, and support timely care delivery
- Maintain strict adherence to HIPAA and hospital privacy standards when handling confidential patient information
- Manage high-volume patient intake, registration, and front-desk operations in a fast-paced Labor and Delivery unit, prioritizing urgent and emergent cases with efficiency and accuracy
Sales Associate
Buckle, Inc
Nashville, TN
10.2025 - 04.2026
- Consistently met or exceeded sales goals each shift through upselling, cross-selling, and product knowledge
- Operated POS system to process cash, credit, and mobile transactions accurately; handled returns and exchanges in accordance with store policies
- Maintained organized and visually appealing sales floor through restocking, merchandising, and seasonal display setup
- Collaborated with team members to achieve store performances goals during peak hours, weekends, and holiday seasons
- Resolved customer concerns professionally, ensuring a positive shopping experience, and encouraging repeat business
- Delivered personalized customer service to enhance shopping experience and build brand loyalty
Real Estate Office Assistant
Tucker Property Group
Shelbyville, TN
01.2021 - 11.2024
- Served as the first point of contact for clients, handling high-volume phone calls, emails, and in-person inquiries with professionalism and efficiency
- Coordinated schedules for real estate agents, including property showings, client meetings, and internal appointments
- Maintained organized records of client information, property listings, and transaction documents, ensuring accuracy and confidentiality
- Assisted with preparation and processing of contracts, listings, and closing paperwork in compliance with deadlines
- Assisted with marketing efforts, including social media posts, email campaigns, and designing flyers for special events
Glass and Bottling Production Associate
Jack Daniel's Distillery
Lynchburg, TN
09.2018 - 01.2020
- Operated and monitored high-speed bottling and packaging equipment in a regulated production environment, ensuring consistent output and minimal downtime
- Performed routine quality control checks on products, labeling, and packaging to maintain compliance with company and safety standards
- Contributed to a safe work environment by following strict sanitation, safety, and operational protocols
- Identified and addressed minor mechanical and process issues to prevent disruption and support continuous operations
- Maintained a high level of attention to detail when inspecting, handling, and packaging glass bottles to ensure product quality and consumer safety
Education
Bachelor of Science - Biology
Middle Tennessee State University
Murfreesboro, TN 08.2021 - 05.2024
Associate of Science - Biology
Columbia State Community College
Columbia, TN 08.2019 - 05.2021
Skills
- Attention to detail
- Adaptability
- Microsoft Word
- Excel
- PowerPoint
- Client relations
- Communication
- Time management
- Multitasking
- Strong interpersonal skills
- Dependability & punctuality
Timeline
Sales Associate
Buckle, Inc
10.2025 - 04.2026
Medical Receptionist
Vanderbilt University Hospital
12.2024 - Current
Bachelor of Science - Biology
Middle Tennessee State University
08.2021 - 05.2024
Real Estate Office Assistant
Tucker Property Group
01.2021 - 11.2024
Associate of Science - Biology
Columbia State Community College
08.2019 - 05.2021
Glass and Bottling Production Associate
Jack Daniel's Distillery
09.2018 - 01.2020