Taylor Jones
Bryan,TX
Summary
Experienced in operations management, customer service, staff training, and business administration.
Overview
2027
2027
years of professional experience
Work History
General Manager / Cryotherapy Technician
Recovery Cryo
Bryan, TX
2025 - Current
- Managed daily operations, staff scheduling, and client experience to ensure safe, efficient service delivery.
- Served as the primary on-site contact for member communications, including emails, phone calls, social media outreach, and account management.
- Created social media content and coordinated community outreach events to increase brand awareness and engagement.
- Led training for new team members on company procedures, services, and customer service standards.
- Prepared weekly KPI reports and monitored business performance.
Key Holder / Sales Lead
Savage Diva
Bryan, TX
2024 - 2025
- Managed inventory and merchandise organization to maintain an efficient retail environment.
- Assisted customers with product selection, inquiries, and sales transactions.
- Coordinated company events and assisted with store improvement projects, including painting, fixture installation, and general maintenance.
Guest Laison / Floor Maintenance
Gold's Gym
College Station, TX
2022 - 2023
- Performed daily facility inspections and equipment sanitation procedures.
- Assisted members and guests with facility information and customer service needs.
Education
Travis B. Bryan High School
Bryan, TX05-2017
Skills
- Operations Management
- Customer Service & Client Relations
- Social Media Marketing
- Staff training & Onboarding
- Sales & Client Retention
- KPI Tracking & Reporting
Timeline
General Manager / Cryotherapy Technician
Recovery Cryo
2025 - Current
Key Holder / Sales Lead
Savage Diva
2024 - 2025
Guest Laison / Floor Maintenance
Gold's Gym
2022 - 2023
Travis B. Bryan High School