Taylor-Kam Lin Suan
Waianae,HI
Summary
Dynamic kitchen supervisor with over five years of experience in team leadership and inventory control. Skilled in training staff and streamlining operations, delivering significant improvements in food production and service quality.
Overview
11
11
years of professional experience
Work History
Sales Assistant
Hawaii Candy Factory
Kapolei, Hawaii
08.2023 - Current
- Entered customer orders into system, contributing to seamless order fulfillment.
- Handled payment processing, upholding accuracy and security standards.
- Processed customer inquiries via email, ensuring timely and accurate resolutions.
- Scanned invoices and documents into computer systems for streamlined record-keeping.
- Assisted with diverse administrative tasks to enhance office productivity.
Kitchen Supervisor
Olino by Consolidated Theatres with TITAN LUXE
Kapolei, Hawaii
10.2018 - 08.2023
- Supervised kitchen staff to streamline food preparation and service.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Oversaw food preparation, production and presentation according to quality standards.
- Managed inventory levels to guarantee availability of fresh ingredients and supplies.
- Trained new employees on kitchen protocols and safety standards.
- Ensured all kitchen staff adhered to food safety and sanitation regulations.
- Enforced cleanliness and organization to meet health regulations.
- Monitored equipment use to ensure proper functioning and safety compliance.
- Facilitated communication between front-of-house and kitchen staff to enhance operational flow.
Cashier/Kitchen Supervisor
Teddy's Bigger Burgers
Kapolei, Hawaii
01.2016 - 04.2017
- Processed customer transactions quickly and accurately at busy burger restaurant.
- Maintained cleanliness and organization of cashier area during peak hours to ensure smooth customer service.
- Trained new cashiers on registers, customer service, and company policies.
- Resolved customer complaints professionally to improve overall satisfaction and foster repeat business.
- Implemented strategies to streamline kitchen operations, reducing waste and enhancing service speed.
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory levels to maintain fresh ingredients and supplies.
- Conducted thorough inspections of storage areas and kitchen appliances to ensure compliance with safety standards.
- Enforced cleanliness and organization to meet health regulations.
Education
High School Diploma -
Leilehua High School
Wahiawa, HI05-2013
Skills
- Order entry
- Payment processing
- Customer inquiry resolution
- Record keeping
- Customer service
- Customer relationship management
- Inventory control
- Stock management
- Food preparation
- Kitchen management
- Kitchen staff coordination
- Staff training
- Cleanliness enforcement
- Health standards
- Team leadership
- Conflict resolution
Timeline
Sales Assistant
Hawaii Candy Factory
08.2023 - Current
Kitchen Supervisor
Olino by Consolidated Theatres with TITAN LUXE
10.2018 - 08.2023
Cashier/Kitchen Supervisor
Teddy's Bigger Burgers
01.2016 - 04.2017
High School Diploma -
Leilehua High School