Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Knapp

Project Manager
South Burlington,VT

Summary

Results-driven professional with proven expertise in project management methodologies, clinical support, and cross-functional leadership. Possess extensive experience and understanding of the healthcare industry, including operational processes, clinical workflows, regulatory requirements, and industry trends, with a strong background in employer-based health solutions. Highly motivated and forward-thinking. Passionate about being an integral part of business success and contributing to the mission to improve the future of healthcare.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Project Manager

Marathon Health
7 2021 - Current
  • Facilitates process improvements by leveraging relevant tools and technologies to streamline processes, enhance productivity and standardize initiatives
  • Develops templates to enhance collaboration amongst cross-functional teams, fostering smoother workflows
  • Mentors junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Demonstrates ability to simultaneously deliver results across multiple projects within budget and scheduling constraints
  • Cultivates robust stakeholder relationships and forges effective working partnerships across diverse teams through outstanding communication and collaboration abilities
  • Assigned and completed the highest volume of projects in 2023 (45 projects), including playing a key role in managing CA Ironworkers implementation

Logistics Support Specialist

Marathon Health
01.2020 - 07.2021
  • Provided extensive operational support to 90+ health centers regionally
  • Proactively addressed operational hurdles, assumed a leadership role by fostering collaboration across multidisciplinary teams and engaging with medical staff on daily basis
  • Utilized metrics and analysis to track existing vendor portfolios, ensure contract obligations were met, and identified areas for improvement
  • Applied for and maintained all state and federal clinical licenses and permits
  • Spearheaded initiatives to automate workflows and standardize processes, ensuring long-term success and continuity
  • Nominated for Young Professional Leadership Program and Leadership Excellence Program.

Clinical and Incentives Administrator

Marathon Health
05.2019 - 01.2020
  • Implemented wellness initiatives and incentive programs catering to customer base of 50 clients
  • Delivered exceptional customer service by addressing inquiries from patients via wellness hotline
  • Analyzed and evaluated existing compensation and benefits programs and recommended improvements.

Education

Bachelor of Science - Health Sciences

University of Vermont
Burlington, VT
08.2019 - 05.2024

Skills

Process Optimization

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Timeline

Logistics Support Specialist

Marathon Health
01.2020 - 07.2021

Bachelor of Science - Health Sciences

University of Vermont
08.2019 - 05.2024

Clinical and Incentives Administrator

Marathon Health
05.2019 - 01.2020

Project Manager

Marathon Health
7 2021 - Current

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Taylor KnappProject Manager