Taylor Knapp
Project Manager
South Burlington,VT
Summary
Results-driven professional with proven expertise in project management methodologies, clinical support, and cross-functional leadership. Possess extensive experience and understanding of the healthcare industry, including operational processes, clinical workflows, regulatory requirements, and industry trends, with a strong background in employer-based health solutions. Highly motivated and forward-thinking. Passionate about being an integral part of business success and contributing to the mission to improve the future of healthcare.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Project Manager
Marathon Health
7 2021 - Current
- Facilitates process improvements by leveraging relevant tools and technologies to streamline processes, enhance productivity and standardize initiatives
- Develops templates to enhance collaboration amongst cross-functional teams, fostering smoother workflows
- Mentors junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Demonstrates ability to simultaneously deliver results across multiple projects within budget and scheduling constraints
- Cultivates robust stakeholder relationships and forges effective working partnerships across diverse teams through outstanding communication and collaboration abilities
- Assigned and completed the highest volume of projects in 2023 (45 projects), including playing a key role in managing CA Ironworkers implementation
Logistics Support Specialist
Marathon Health
01.2020 - 07.2021
- Provided extensive operational support to 90+ health centers regionally
- Proactively addressed operational hurdles, assumed a leadership role by fostering collaboration across multidisciplinary teams and engaging with medical staff on daily basis
- Utilized metrics and analysis to track existing vendor portfolios, ensure contract obligations were met, and identified areas for improvement
- Applied for and maintained all state and federal clinical licenses and permits
- Spearheaded initiatives to automate workflows and standardize processes, ensuring long-term success and continuity
- Nominated for Young Professional Leadership Program and Leadership Excellence Program.
Clinical and Incentives Administrator
Marathon Health
05.2019 - 01.2020
- Implemented wellness initiatives and incentive programs catering to customer base of 50 clients
- Delivered exceptional customer service by addressing inquiries from patients via wellness hotline
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
Education
Bachelor of Science - Health Sciences
University of Vermont
Burlington, VT 08.2019 - 05.2024
Skills
Process Optimization
Client Engagement
Regulatory Compliance
Inventory Management
Microsoft Suite
Salesforce
Smartsheet
Electronic Health Records
Timeline
Logistics Support Specialist
Marathon Health
01.2020 - 07.2021
Bachelor of Science - Health Sciences
University of Vermont
08.2019 - 05.2024
Clinical and Incentives Administrator
Marathon Health
05.2019 - 01.2020
Project Manager
Marathon Health
7 2021 - Current